Summary
Overview
Work History
Education
Certification
Skills
do sports and exercise in the gym , reading, play chase
Languages
Timeline
Generic
mateus gonzaga guimaraes

mateus gonzaga guimaraes

manager
Leeds

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Picker Packer

amazon
07.2022 - 04.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Sorted and organized items in designated areas for easy access.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.
  • Operated manual and electric pallet jacks to move merchandise.
  • Followed safety protocols and procedures to minimize workplace accidents.

Lawyer's Assistant

self employed
05.2011 - 08.2020
  • Conducted research and analysis to determine brand positioning and messaging.
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Collaborated with attorneys to develop strategies for each case.

Replenishment Team Member

sainburys
02.2008 - 05.2010
  • Put away received merchandise in designated location.
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Cleaned and organized sales and stock areas.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

Master of Science - Finance Law And Compliance

London Metropolitan University
London
07.2024

Bachelor of Arts - Law And Social Science

Federal University of Rio De Janeiro
Rio De Janeiro
09.1999

Certification

leadership skills in business

Skills

  • Shipping Guidelines
  • Safety Best Practices
  • Production Logging
  • Shipment Support
  • Package Products
  • Maintaining Work Areas
  • Checking Paperwork

do sports and exercise in the gym , reading, play chase

i like to practice sports playing basketball with friends . go to the gym to fill in a good

Languages

Portuguese
Native language
English
Upper intermediate
B2

Timeline

Picker Packer

amazon
07.2022 - 04.2023

Lawyer's Assistant

self employed
05.2011 - 08.2020

Replenishment Team Member

sainburys
02.2008 - 05.2010

Master of Science - Finance Law And Compliance

London Metropolitan University

Bachelor of Arts - Law And Social Science

Federal University of Rio De Janeiro

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