MATEUS AMBROGI SIMAO
Wembley
Summary
Business Student with over 7 years of hands-on experience in hospitality. Delivered exceptional guest service through effective time management, organization, and multitasking. Focused on team collaboration and adaptability to meet evolving challenges.
Overview
1
1
Language
8
8
years of professional experience
Work History
Runner / Waiter
Soho House
09.2023 - 09.2026
- Operated in a busy members' club environment, managing two key roles on the floor to ensure seamless service.
- Welcomed guests and took food and drink orders while ensuring customer comfort and satisfaction throughout their dining experience.
- Delivered food and drinks efficiently from kitchen and bar, set up tables, and maintained cleanliness and organization of the floor.
Bar Back
The Twenty Two
04.2022 - 09.2023
- Assisted bar team during peak shifts to ensure efficient service in luxury venue.
- Monitored and replenished ice wells to ensure bartenders had adequate supplies during busy hours., restocked mixers and drinks, and kept clean glassware ready for bartenders.
- Ensured cleanliness and organization of bar area to facilitate seamless operations.
Junior Waiter
Brasserie Zédel
12.2018 - 04.2022
- Delivered food and drinks efficiently in high-volume central London restaurant, ensuring timely service to enhance customer experience.
- Took orders, cleared and reset tables, and managed opening and closing shift duties to maintain smooth operations.
- Delivered attentive table service in busy brasserie setting, maintaining smooth guest flow.
- Took food and beverage orders accurately, ensuring clear communication with kitchen and bar teams.
- Presented menus, specials, and recommendations, supporting informed guest choices.
Education
High School Diploma -
London College of Contemporary Arts
London11-2029
Skills
- Table service
- Time management
- Food presentation
- Heavy lifting
- Administrative tasks
- Advanced endurance
- Time management
- Client relations
Languages
Languages: English , Portuguese (Native)
Timeline
Runner / Waiter
Soho House
09.2023 - 09.2026
Bar Back
The Twenty Two
04.2022 - 09.2023
Junior Waiter
Brasserie Zédel
12.2018 - 04.2022
High School Diploma -
London College of Contemporary Arts