Mason Robinson
Whitehaven,Cumbria
Summary
Results-driven professional recognized for exceptional interpersonal and communication skills. Proven track record in building positive relationships that enhance team performance and drive successful initiatives aligned with organizational objectives.
Overview
12
12
years of professional experience
2026
2026
years of post-secondary education
Work history
Delivery Assistant and Team Lead
Argos
Whitehaven, Cumbria
2023.09 - 2025.06
- Fostered a high-performing environment to drive productivity and quality.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Liaised with senior management on strategic planning initiatives, contributing valuable insights.
- Utilised voice controls to organise deliveries within a four-hour timeframe every other day.
- Assisted in the handling of large heavy cages, adhering to strict safety regulations in varying weather conditions.
- Made sure all necessary paperwork was completed after each delivery ensuring no lapse in record keeping.
- Engaged in the packing and loading of stock into cages, followed by loading the delivery truck with these cages.
Sales assistant
Argos
Whitehaven, Cumbria
2015.09 - 2023.06
- Assisted customers with product selection and pricing inquiries.
- Processed payments and managed cash handling efficiently.
- Highlighted special promotions and store loyalty cards.
- Improved customer service by efficiently handling queries and complaints.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
AAT Level 2 Apprenticeship in Accounting and Finance
Citizens Advice Bureau
Whitehaven, Cumbria
2014.03 - 2015.09
- Assisted in setting up and preparing accounts using Sage accounting software.
- Ensured all payments were processed using petty cash.
- Supported preparation and production of financial reports and statements.
- Aided in conducting bank reconciliations.
- Followed up with creditors regarding outstanding payments.
- Handled telephone queries effectively.
Volunteer Administrator and Receptionist
Citizens Advice Bureau
Whitehaven, Cumbria
2013.11 - 2015.09
- Welcomed clients and visitors into building.
- Processed personal and sensitive details provided.
- Maintained online electronic diary system.
- Provided administrative support for office specialists.
- Utilised office IT equipment, client data recording systems, photocopiers, and fax machines.
Education
Accounting and Finance
Lakes College
2001.05 - 2015.06
West Lakes Academy
Skills
- Clear verbal communication and team building skills
- Effective time management
- Strong problem solving skills
- High level of digital literacy, including Microsoft office and excel
- Highly flexible and adaptive
References
References available upon request.
Training
- Completed a dealing with aggression course
- Completed a Dealing with clients with mental health issues Course
- Completed First Aid courses
- Adequate at using Sage business software for accounting.
- Adept at using Microsoft Office packages.
- Completed the Duke of Edinburgh introduction scheme.
- Mentored young pupils in relation to sport activities.
Timeline
Delivery Assistant and Team Lead
Argos
2023.09 - 2025.06
Sales assistant
Argos
2015.09 - 2023.06
AAT Level 2 Apprenticeship in Accounting and Finance
Citizens Advice Bureau
2014.03 - 2015.09
Volunteer Administrator and Receptionist
Citizens Advice Bureau
2013.11 - 2015.09
Accounting and Finance
Lakes College
2001.05 - 2015.06
West Lakes Academy