Summary
Overview
Work History
Education
Skills
Training
Timeline
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MARYNA KRAINIUK

London,ENG

Summary

Experienced and competent, well-organized, attentive to detail, and passionate about the hospitality industry. Oriented to provide quality customer service, enhancing the positive reputation of the dining establishment.

Overview

6
6
years of professional experience

Work History

Head Waiter

Gaia Restaurant, Fundamental Hospitality
11.2023 - Current
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.


Butler/ Waitress/Head Waitress

Royal Opera House, CH&CO
02.2020 - 09.2023
  • Tables management , setting up linens, silverware, glassware and organizing necessary equipment for the service, ensures mise en place on tables is accurate
  • Following guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures
  • Collaboration with other departments and restaurant staff including managers, hostesses, chefs, bartenders and kitchen porters
  • Serving food and drink orders and looking after guests according to ROH standards including check back procedure
  • Competently utilizing the POS to process customer orders, complete payments, and issue receipts

Waitress

Ben Tenenblat LTD
10.2019 - 03.2020
  • Served guests for private parties and catering events in popular and luxury hotels and venues of city
  • Preparation of the necessary inventory for the service
  • Served cocktails, canapes, bowl food according to high standards
  • Seated guests, and delivered food and beverages accurately, efficiently, and with a friendly attitude

Waitress

Mayfair Catering Service LTD
09.2018 - 01.2020


  • Prepared the necessary equipment for the service
  • Served breakfasts, and lunches and provided service to different types of events in line with standards of the company
  • Ensured timely delivery of all food & beverage items to customers
  • Prepared classical cocktails and served drink reception
  • Worked at external venues when required to such as wedding parties, events, and exhibitions


Education

University of Wales “Trinity Saint David” - Health and Social Care

University of Wales “Trinity Saint David”
London, United Kingdom
02.2022

Specialist Diploma in Nursing Care “Nurse” -

12.2012

Skills

  • Guest Relations
  • Team Supervision
  • Fine-dining expertise
  • Menu presentation
  • Food safety understanding

Training

  • Food Safety Level 1
  • Health and Safety Level 1
  • Food Allergens
  • Food Safety Level 2
  • Health and Safety Level 2
  • Fire Safety Awareness Training

Timeline

Head Waiter

Gaia Restaurant, Fundamental Hospitality
11.2023 - Current

Butler/ Waitress/Head Waitress

Royal Opera House, CH&CO
02.2020 - 09.2023

Waitress

Ben Tenenblat LTD
10.2019 - 03.2020

Waitress

Mayfair Catering Service LTD
09.2018 - 01.2020

Specialist Diploma in Nursing Care “Nurse” -

University of Wales “Trinity Saint David” - Health and Social Care

University of Wales “Trinity Saint David”

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MARYNA KRAINIUK