Oversee end-to-end recruitment processes across multiple offices in London, Leeds, and India, ensuring compliance with immigration policies and company procedures
- Manage the employee onboarding and offboarding process, including Right to Work checks, DBS checks, references, and visa applications
- Implement and update company HR policies, ensuring compliance with UK employment laws and regulations
- Conduct regular audits of HR systems (Bright HR) to ensure data accuracy and compliance with internal and external regulations
- Successfully implemented a new performance management system that increased employee engagement and improved performance reviews by 20%
- Spearheaded a comprehensive training and development program that reduced turnover by 15%
- Improved compliance by introducing a new process for managing employee records, reducing errors and maintaining full audit trails
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Managed employee disputes by employing conflict resolution techniques.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company's values.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Recruited top talent to maximize profitability.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.