Summary
Overview
Work history
Education
Skills
Timeline
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Maryam Iftikhar

Nuneaton,Warwickshire

Summary

Psychology university student with strong communication and customer service skills, developed through volunteering at the hospital and working in a busy takeaway environment. Demonstrates exceptional organisational abilities and reliability, with a proven track record in order packing and issue resolution. Quick to adapt to employing customer retention tactics to engage in client satisfaction. Committed to leveraging expertise to contribute positively to team objectives and drive continuous improvement in service delivery.

Overview

2
2
years of professional experience

Work history

Front counter cashier

Iftekhar Ahmed Noor
Nuneaton, Warwickshire
2025.04 - Current
  • Served customers efficiently and managed orders during peak hours.
  • Collaborated with team members to ensure fast and friendly service.
  • Handled complaints politely and resolved issues promptly.
  • Maintained the cleanliness of the front counter and service area.
  • Provided exceptional customer service to enhance the takeaway's reputation.

George Eliot Hospital Volunteer

Christian Hancox
Nuneaton, Warwickshire
2024.01 - 2025.09
  • Provided information to visitors, fostering a welcoming environment.
  • Prioritised empathetic communication with patients, enhancing their hospital stay experience.
  • Managed the reception area whilst maintaining patient confidentiality at all times.
  • Facilitated smooth communication between patients and healthcare providers to reduce misunderstandings.
  • Answered patient queries and escalated complex questions to relevant personnel.

Education

Bachelor of Science - Psychology

Birmingham City University
Birmingham
2024.09 -

A-Levels - Law, Psychology and Criminology

King Edward VI College
Nuneaton
2021.09 - 2023.08

GCSEs -

Higham Lane School
Nuneaton, Warwickshire
2018.09 - 2021.08

Skills

  • Customer service
  • Communication skills
  • Customer retention tactics
  • Team work
  • Organised and Reliable
  • Adaptable
  • Basic IT skills
  • Issue resolution

Timeline

Front counter cashier

Iftekhar Ahmed Noor
2025.04 - Current

Bachelor of Science - Psychology

Birmingham City University
2024.09 -

George Eliot Hospital Volunteer

Christian Hancox
2024.01 - 2025.09

A-Levels - Law, Psychology and Criminology

King Edward VI College
2021.09 - 2023.08

GCSEs -

Higham Lane School
2018.09 - 2021.08
Maryam Iftikhar