Maryah Hamad
Birmingham
Summary
Dynamic and adaptable professional with a proven track record in customer service and cash handling, demonstrating exceptional organisational skills and attention to detail. Known for reliability and leadership, effectively managing stock control while fostering positive customer relations. A creative problem solver with strong IT skills, committed to enhancing parent-teacher collaboration through patience and tolerance. Career goals include leveraging multitasking abilities and fast learning aptitude to excel in high-pressure environments.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Team member
PDSA Charity Shop
Birmingham, West midlands
2025.02 - 2025.06
- Greeted customers warmly and provided friendly customer service.
- Processed cash and card payments accurately and efficiently.
- Restocked shelves and maintained a clean, organised workspace.
- Assisted customers with product information and purchases.
- Worked closely with management and team members during daily operations.
- Managed queues effectively during busy periods to ensure efficient service.
Volunteer teaching assistant
Selly Oak Arabic School
Birmingham, West Midlands
2022.09 - 2025.06
- Supported students through guidance, encouragement, and classroom activities.
- Assisted pupils with learning difficulties to improve confidence and engagement.
- Created engaging lesson activities using visual aids and interactive tasks.
- Maintained positive classroom environment through patience and communication.
- Worked with teachers and parents to support student development and wellbeing.
- Helped organise school events and activities to encourage student participation.
Education
MEng - Aerospace Engineering
Coventry University
Coventry 2024.09 - 2026.04
Skills
- Strong communication skills
- Teamwork and collaboration
- Customer service
- Organisation and time management
- Problem-solving skills
- Adaptability and willingness to learn
- Ability to work in fast-paced environments
- Positive attitude and reliability
Languages
English
Native
Arabic
Fluent
French
Intermediate
Italian
Elementary
References
References available upon request.
Timeline
Team member
PDSA Charity Shop
2025.02 - 2025.06
MEng - Aerospace Engineering
Coventry University
2024.09 - 2026.04
Volunteer teaching assistant
Selly Oak Arabic School
2022.09 - 2025.06