Mary Wigzell
Woking,Surrey
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
39
39
years of professional experience
Work History
Senior exam invigilator
Hoe Valley School
Woking, Surrey
02.2021 - Current
- Facilitated smooth exam administration with clear communication of instructions.
- Collected answer scripts after exams without causing any confusion or stress among candidates.
- Oversaw seating arrangements according to specific guidelines provided by the examining body.
- Ensured fairness by strictly adhering to exam regulations.
- Conducted thorough room checks before exams for secure environment.
- Provided assistance for special needs students, promoting inclusivity and equality.
- Coordinated with fellow invigilators for effective supervision during exams.
- Responded efficiently to enquiries from candidates whilst maintaining impartiality.
- Escorted candidates to restrooms, maintaining security measures.
- Assisted in setup of examination venues, ensuring efficient utilisation of space.
- Prepared desks with correct exam papers and accompanying tools.
- Upheld strict exam conditions in line with up-to-date regulations.
- Removed distractions, retrieved mobile phones and monitored surrounding movements.
- Facilitated smooth running of up to 3 sets of exams daily, supervising large groups of students.
Operational risk manager
Royal Bank of Scotland
Feltham, Middlesex
09.1986 - 12.2019
- Enhanced operational efficiency through process improvement initiatives.
- Managed internal audits to ensure adherence to regulatory requirements.
- Conducted comprehensive risk assessments for clearer understanding of potential threats.
- Facilitated crisis management exercises to prepare teams for unforeseen events; bolstered organisational readiness against potential disruptions.
- Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
- Supported compliance with GDPR, UK Data Protection Act 2018 and other relevant data protection laws.
- Maintained up-to-date knowledge of legislation and policy changes.
Education
GCSEs -
Salesian School
Chertsey, Surrey 09/1981 - 07/1986
Skills
- Test administration expertise
- Fluid english fluency
- Proactive communication
- Impartial judgement
- Timely decision-making
- Adaptable to changes
- Punctuality and reliability
- Positive attitude
Volunteering
After I retired from RBS in 2019, I volunteered as a ‘reading Mum’ at a local primary school and I also volunteered at Riding for the Disabled.
Timeline
Senior exam invigilator
Hoe Valley School
02.2021 - Current
Operational risk manager
Royal Bank of Scotland
09.1986 - 12.2019
GCSEs -
Salesian School
09/1981 - 07/1986
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