Mary Tackett
Farmdale
Summary
I am a highly-motivated employee with desire to take on new challenges and assist your company however possible. I have a strong worth ethic, adaptability and exceptional interpersonal skills. I am great at working effectively unsupervised or working with a team and I quickly master new skills.
Overview
27
27
years of professional experience
Work History
Chiropractic Assistant/Office Manager
Marucci Chiropractic & Wellness center
Canfield
12.2013 - 05.2016
- I was responsible with assisting Dr. Marucci with every patient, which entailed anything from doing interferential stimulation, high volt, cold laser therapy, PEMF machine, EBPro, and/or assisting with acupuncture
- I was also in charge of doing the medical billing, front desk receptionist, filing, answering the phone, faxing, keeping the patients’ records up-to-date, clean the office, doing monthly statements, patient in-take, and I am educated with ChiroTouch
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Greeted patients, verified insurance and collected co-payments.
- Maintained patient records and updated information in the electronic health record system.
- Scheduled appointments for patients both in person and over the phone.
- Organized office supplies and ordered new items when necessary.
- Answered patient questions regarding their care plan or billing inquiries.
- Explained post-treatment instructions to patients, providing printed materials if needed.
- Conducted follow up calls to ensure that patients are recovering well from treatments.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Adhered strictly to HIPAA regulations while handling confidential patient information.
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Ensured cleanliness of equipment used during treatments.
- I worked there until Dr. Marucci moved his practice down to Floriday, where his family is from.
Retail Sales Associate
Sprint
Niles
10.2006 - 09.2009
- Assisted customers with billing, buying phones and accessories, setting up new customers, doing inventory, setting up displays, and hitting monthly quota
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Was in charge of setting up store layout and organizing displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Completed transactions in an efficient manner while providing excellent customer service.
- Did inventory intake for manager
Legal Secretary
Law Offices of Dennis W. Tackett
Warren
02.2005 - 06.2005
- Filled in doing: typing, filing, faxing, answer phones, dictation, greet clients, file documents at the court house, collect police reports and assist Attorney Tackett and Attorney Swauger when needed until a new full-time legal secretary was hired.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
- Photocopied all correspondence, documents and other printed materials.
- Proofed documents and submitted to attorneys for review.
- Composed and revised legal documents, letters, depositions and court documents.
Assistant Manager
Ulta Jewelry Store
Niles
09.1997 - 04.1998
- Opened store up and set up all displays.
- Did inventory intake and restocking displays when needed.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products and prices.
- Cleaned jewelry
- Maintained up-to-date knowledge of company products and services.
- Served as a liaison between staff members and senior management personnel.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked there until the store closed down.
Yeoman (Secretary/Office Manager)
U.S. Navy Active Duty
Norfolk, Virginia
06.1989 - 09.1992
- Typing, filing, answering phones, editor of weekly newsletter, getting enlisted personnel ready for Captain’s Mast, intake and outtake of officer personnel, human resources, inventory, and assist Command Master Chief as necessary.
- Assisted with special projects or tasks related to departmental functions upon request.
- Typed up NATO Conference documents.
- Assisted with the organization of office documents, filing, and data entry.
- Performed administrative duties such as typing reports, preparing agendas, and taking minutes at meetings.
- Prepared correspondence including letters, memos, faxes, emails.
- Acted as a liaison between various departments within the organization to ensure smooth workflow processes.
- Provided administrative support to the office manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
Secretary
Calvary Bible Church
Cortland
09.2023 - October
- Typing, filing, answer phones, updating, printing out & folding of the weekly Bulletin & Prayer Sheets. Also editing & adding to the weekly Power Point. Typing out the outline for Pastor. And assisting Pastor however needed.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and assisted them however needed.
Education
High School Diploma - Business Office Education/Managerial
Lakeview High School
Cortland, OH06.1989
Skills
- Skills & Abilities
- I have over 3 years experience as a chiropractic assistant, 25 years in customer service and years in managerial experience I can type 90 wpm, can do dictation, answer phones, medical billing, filing, customer service, and I know how to use ChiroTouch software and have experience with ICD-10 coding
- Organization and Time Management
- Recordkeeping
- Calm Under Pressure
- Self-Directed
- Flexible and Adaptable
- Computer Skills
- Written and Verbal Communication
- Active Listening
- Planning
- Time Management
References
Available upon request
Timeline
Secretary
Calvary Bible Church
09.2023 - October
Chiropractic Assistant/Office Manager
Marucci Chiropractic & Wellness center
12.2013 - 05.2016
Retail Sales Associate
Sprint
10.2006 - 09.2009
Legal Secretary
Law Offices of Dennis W. Tackett
02.2005 - 06.2005
Assistant Manager
Ulta Jewelry Store
09.1997 - 04.1998
Yeoman (Secretary/Office Manager)
U.S. Navy Active Duty
06.1989 - 09.1992
High School Diploma - Business Office Education/Managerial
Lakeview High School
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