Summary
Work history
Education
Skills
Languages
Personal Skills
Timeline
Hi, I’m

Mary Mapunzira

Paisley , Renfrewshire ,Scotland,UK
Mary Mapunzira

Summary

Talented ,reliable, committed,kind , respectful, enthusiastic,career driven and harworking Senior Care Assistant/Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.

Work history

365Care Limited
Paisley , Scotland

Senior Care Assistant( Elderly Care)
01 2023 - Current

Job overview

  • Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
  • Administered medications in line with care plans and nursing team guidance.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
  • Monitored client health conditions and reported immediate issues to manager.
  • Collaborated with additional care providers to ensure seamless patient support.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Provided holistic care through support across leisure pursuits and creative activities.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Seven Resourcing
Paisley, Renfrewshire , Scotland

Support Worker ( Learning Disabilities and Complex Care and Elderly Care)
07 2023 - Current

Job overview

  • Led group activity programmes to support independence and encourage community inclusion.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Administered medication with rigorous planning and recordkeeping.
  • Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Provided mental health support to service users, as well as signposting community resources and local charities.

HC One
Paisley, Renfrewshire , Scotland

Care Assistant ( Dementia and Rehabilitation)
08 2023 - 01 2024

Job overview

  • Maintained confidentiality and compliance standards for optimised patient care.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Submitted reports to manager regarding status of client.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.

American Hospital ( ICU Department)
Dubai , United Arab Emirates

Healthcare Assistant
01 2021 - 12 2022

Job overview

  • Thoroughly sterilised and sanitised clinical equipment and accessories.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Transport patients to procedures eg,Cath lab,MRI and CT Scan.
  • Prepared and assisted doctors with different procedures like Tracheostomy insertion,ET tube insertion, Arterial and Central line insertion.
  • Ordered Material
  • Preparing rooms


Emras Ambulance
Harare, Zimbabwe

Ambulance Technician
01 2018 - 12 2020

Job overview

  • Completed and submitted patient, vehicle and equipment documentation within required timeframes.
  • Cleaned vehicle daily to comply with Infection Prevention and Control procedures.
  • Responded to emergency and non-emergency patient transport situations.
  • Worked with multidisciplinary teams at large events and contracted work venues.
  • Provided emergency first aid to patients following current EDMS guidelines.
  • Adhered to health and safety legislation while on duty.
  • Kept medicine stored securely away from misappropriation and pilferage.
  • Retrieved and transported patients safely to and from hospital.
  • Protected, promoted and safeguarded welfare for children and vulnerable adults.
  • Drove different emergency vehicles on blue lights while legally complying with driving policy.
  • Performed daily visual inspection of ambulances for defects and damage.
  • Reported vehicle and equipment incidents, accidents and near misses within agreed timescales.
  • Attended training to update knowledge in clinical skills and procedures.

Education

Emras Training Academy

Certificate from Ambulance Technician

University overview

  • Graduated with Distinction
  • Completed the Qualification

Mukai High School

Certificate from GCSEs

University overview

  • Captain of baseball team
  • Member of chess club


Skills

  • Bathing and grooming assistance
  • Light housework
  • Respite care
  • Wound care
  • Person-centred planning
  • Hospice care
  • Physical therapy exercises
  • Quality control systems
  • Routine medical tests
  • Medication assistance
  • Accident prevention strategies
  • Client safety and first aid
  • Nursing skills
  • Health promotion and maintenance
  • First aid and safety
  • Case management
  • Community integration
  • Care plan assessment
  • Patient care
  • Progress documentation
  • CPR certified
  • Case management experience
  • State regulations knowledge
  • Knowledge of state regulations
  • Community activities
  • Administering medication
  • Response policing
  • Medication administration
  • Compassionate client care
  • Client documentation
  • Patient services
  • Clinical quality programme standards
  • Care plan management
  • Quality programme protocols

Languages

English
Fluent

Personal Skills

Personal Skills
  • Problem Solving
  • Teamwork
  • Flexibility
  • Communication
  • Critical Thinking
  • Emotional Intelligence
  • Creativity
  • Organisation
  • Leadership
  • Adaptibability
  • Self motivation
  • Time Management
  • Empathy

Timeline

Senior Care Assistant( Elderly Care)
365Care Limited
01 2023 - Current
Support Worker ( Learning Disabilities and Complex Care and Elderly Care)
Seven Resourcing
07 2023 - Current
Care Assistant ( Dementia and Rehabilitation)
HC One
08 2023 - 01 2024
Healthcare Assistant
American Hospital ( ICU Department)
01 2021 - 12 2022
Ambulance Technician
Emras Ambulance
01 2018 - 12 2020
Emras Training Academy
Certificate from Ambulance Technician
01/2018
Mukai High School
Certificate from GCSEs
12/2002
Mary Mapunzira