MARY KUNGU
Coventry,United Kingdom
Summary
Detail-oriented professional with expertise in records management systems, with a focus on policy and procedure development. Exceptional multitasking and prioritization capabilities lead to efficient file organization and precise data entry. Dedicated to optimizing administrative workflows while upholding rigorous accuracy and organization standards. Proven track record of enhancing operational effectiveness.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Warehouse Operative
Culina Logistics
Bristol, Gloucestershire
09.2024 - 05.2025
- Accurately pack orders and properly apply labels per customer requirements
- Ensure all packages meet warehouse standards after packing (no visible damage, boxes securely closed, address labels affixed and readable)
- Understand and comply with all applicable company policies
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets using pick sheets and RF Scan guns
- Performed general maintenance tasks around the warehouse, ensured a safe work environment
- Reduced damages with careful handling and storage of fragile items
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment
- Operated material handling equipment(electric pallet truck) to move large and heavy loads.
Healthcare Support Worker
WILLOW CARE & SUPPORT LTD
Northampton, Northamptonshire
02.2022 - 09.2023
- Supporting young adults struggling with mental health; learning disabilities, autism, bipolar disorders, and complex behaviour within the community
- Assisting with medicine administration, prescription collection and refilling
- Providing assistance in catheter cleaning and draining, basic wound dressing, moving and handling using hoists, and different Zimmer frames and wheelchairs
- Assisting in Incontinence care whilst offering companionship and providing mental health support during crisis
- Consulting with various professionals; GP, Social workers, Police to provide quality individual-based support
- Cooking and Nutritional assistance
- Monitoring and record keeping of behaviour change
- Risk assessments and making recommendations for safeguarding purposes
- Cleaning and hygiene maintenance within the household
Personal Assistant
SOCIAL ECONOMIC DEVELOPMENT INTEGRATED ORGANISATION
Nairobi, Kenya
05.2021 - 12.2021
- Acting as a first point of contact: dealing with correspondence and phone calls
- Managing diaries, organizing meetings and appointments, often controlling access to the Director
- Booking and arranging travel, transport, and accommodation
- Reminding the Director of important tasks and deadlines
- Typing, compiling, and preparing reports, presentations, and correspondence
- Managing databases and filing systems
- Implementing and maintaining procedures/administrative systems
- Liaising with staff, suppliers, and clients
- Collating and filing expenses and other miscellaneous tasks to support the Director
Project Assistant - Africa
OXFORD BUSINESS GROUP
Nairobi, Kenya
12.2017 - 03.2021
- Schedule conference rooms and meetings as needed by making calls and sending emails
- Receiving, mailing, filing, and following up on Contracts
- Maintain Calendar itineraries and schedule/coordinate business meetings
- Advertise and subscribe new clients to weekly reports
- Updating the Web CRM on Agenda, Companies and Contact information
- Order and monitor supplies by making inventories
- Monthly expense filing
- Participate in the in-house trainings on the various subjects tackled in project
- Liaise with various teams in collecting artwork for publications and coordinate travel arrangements
Education
Master of Arts - Terrorism, International Crime and Global Security
COVENTRY UNIVERSITY
Coventry, Warwickshire 01.2022 - 03.2023
Bachelor of Arts - International Studies
UNIVERSITY OF NAIROBI
Nairobi, Kenya 09.2014 - 12.2018
High School Diploma - GCSE Levels
NAROMORU GIRLS HIGH SCHOOL
Nairobi,Kenya 01.2010 - 12.2013
Skills
- Records management systems
- Employee timesheet processing
- Policy and procedure development
- Multitasking and prioritization
- File organization
- Data entry
- Appointment scheduling
Certification
- Computer application Packages
- Microsoft Office; Word, Excel, Access, and PowerPoint
- Certificate of Participation: African Model United Nations 2017
- Care and Support level 2 certificates
Languages
English
Swahili
Affiliations
- Driving, Hiking, Cooking, Community Building and volunteering, Watching nature documentaries
References
References available upon request.
Timeline
Warehouse Operative
Culina Logistics
09.2024 - 05.2025
Healthcare Support Worker
WILLOW CARE & SUPPORT LTD
02.2022 - 09.2023
Master of Arts - Terrorism, International Crime and Global Security
COVENTRY UNIVERSITY
01.2022 - 03.2023
Personal Assistant
SOCIAL ECONOMIC DEVELOPMENT INTEGRATED ORGANISATION
05.2021 - 12.2021
Project Assistant - Africa
OXFORD BUSINESS GROUP
12.2017 - 03.2021
Bachelor of Arts - International Studies
UNIVERSITY OF NAIROBI
09.2014 - 12.2018
High School Diploma - GCSE Levels
NAROMORU GIRLS HIGH SCHOOL
01.2010 - 12.2013
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