MARY GACHUI
Summary
Dynamic professional specializing in sustainable development and consumer psychology, adept at leading strategic marketing initiatives and operational enhancements. Expertise in data-driven, customer-centric approaches facilitates the creation of innovative solutions that meet business objectives and client expectations. Demonstrated ability to maintain composure and professionalism in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Front Office Management
Ben property solutions
London
12.2023 - Current
- Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
- Developing a database of potential buyers by networking with other real estate agents, resulting increased sales
- Follow up on payments and managed the clients data base on Ms excel, outlook, Facebook marketing and maintained office files on excel
- Advertising on various platforms on available properties to rent to prospective clients
- Creating an extensive network of real estate agents, mortgage lenders and other industry contacts to secure more sales opportunities
Online Marketer
Digital Frameworks
10.2020 - 06.2022
- Moderated online forums and social media accounts, engaging with customers to create a positive online presence
- Developed and implemented a successful SEO and SEM campaign that increased site ranking and visibility
- Utilised data to analyse customer behaviours and develop targeted campaigns to increase sales
- Research on Marketing Strategies and customer experience
- Developed a targeted email campaign that drove an 11% increase in sales
Training Coordinator
Invisible Crown Ltd
08.2017 - 03.2020
- Developed a feedback system to collect trainee feedback and identify areas for improvement
- Developed a tracking system to monitor trainee progress through the course and ensure successful completion
- Was in charge of monitoring the lessons and ensuring a supportive learning environment to encourage trainees to ask questions and engage in the learning process
- I organized and facilitated community outreach projects, which led to providing support and sponsoring talented students in various art forms to support and cultivate the next generation of artists in our community
- I Coordinated end-of-year shows and recitals, including scheduling, rehearsal coordination, and itinerary planning
- Developed a mentorship program that provided guidance and support to students interested in the performing Arts
Education
MSc - International Sustainable Development
University of Loughborough
East LondonBachelor of Arts - Sociology & Psychology
University of Nairobi
KenyaSkills
- Management
- Front office administration
- Online Marketing
- Effective Coordination Strategies
Websites
Accomplishments
I was part of a collaborative project between Loughborough university and Minority Rights Group. The Project was aimed at finding a sustainable and permanent solution in guiding the Ogiek Community back to their ancestral land.
Languages
- English
- Kiswahili
- French
Timeline
Front Office Management
Ben property solutions
12.2023 - Current
Online Marketer
Digital Frameworks
10.2020 - 06.2022
Training Coordinator
Invisible Crown Ltd
08.2017 - 03.2020
MSc - International Sustainable Development
University of Loughborough
Bachelor of Arts - Sociology & Psychology
University of Nairobi
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