Mary Flavia Namakula

Dedicated professional with a strong background in front-of-house and client services, excelling in administrative and office management. Proven expertise in communication and team coordination, supported by technical proficiency in Microsoft Office Suite, and CRM systems. Skilled in multitasking and crisis management, with a commitment to discretion and confidentiality, particularly in GDPR and patient confidentiality procedures. I adapt at problem-solving and managing digital booking platforms, with a career goal to enhance operational efficiency in client-focused environments.

I pride myself on delivering excellence in customer service, managing complex diaries, coordinating high volumes of inbound communications, and handling confidential tasks with zero error. I thrive in fast-paced, dynamic settings and I'm the go-to person for resolving problems before they escalate — all while maintaining a polished image and calm demeanour.

• Culinary Enthusiast: Passionate about gourmet home cooking and fine presentation
• Mind-Body Wellness: Regularly practice yoga, mindfulness, and holistic fitness
• Continuous Learning: Invested in reading and online learning in admin systems, productivity, and psychology