Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Mary Englishby

London,Hertfordshire

Summary

Solid background in customer service, administration and business operations, gained across roles in account management, property administration and retail. Known for being organised, approachable and dependable in day-to-day responsibilities. After taking time to focus on family and community commitment, now ready to return to work. Confident working independently or as part of a team with a common professional manner when dealing with customers and colleagues.

Overview

29
29
years of professional experience
1988
1988
years of post-secondary education

Work history

Property Investment Administrator

Acula Investments Ltd
Cheshunt, Hertfordshire
01.2022 - 07.2025
  • Provide administrative ad hoc support for property investment team managing 3 residential portfolios.
  • Established and maintain property records, perform thorough management of tenancy agreements, ensure compliance with regulatory documentation, contributing to increased operational efficiency.
  • Handle general office tasks including data entry and filing.


Co Director, Customer Account Manager

Gleneast UK Ltd
Enfield , Middlesex
04.2006 - 01.2021
  • Managed customer accounts, handling enquiries and maintaining good client relationships.
  • Maintained financial records and performed routine data entry.
  • Communicated with over 50 construction suppliers and customers.

Voluntary Experience - PTA Member

Merryhills Primary School
Enfield, Middlesex
09.1996 - 07.2004
  • Volunteered as active member.
  • Helped coordinate school fundraising events attended by 200+ families that raised over £30,000 annually for school projects.
  • Contributed to improved parent-school communication and engagement.

Education

BTEC - Marketing

College for the Distributive Trades
London
September 1984 - 07.1987

Skills

  • Customer Service
  • Data Entry
  • Time Management
  • Administrative Support
  • Communication Skills
  • Organisational Skills
  • Microsoft Office Suite
  • Digital Document Management Systems
  • Basic Accounting Software
  • Learning New Systems and Platforms

Affiliations

  • Amateur painter - Enjoys expressing creativity through painting, with a recent piece exhibited and sold at a community charity event.

Timeline

Property Investment Administrator

Acula Investments Ltd
01.2022 - 07.2025

Co Director, Customer Account Manager

Gleneast UK Ltd
04.2006 - 01.2021

Voluntary Experience - PTA Member

Merryhills Primary School
09.1996 - 07.2004

BTEC - Marketing

College for the Distributive Trades
September 1984 - 07.1987

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Mary Englishby