Mary Dumitrascu
London
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of the business.
Overview
22
22
years of professional experience
2029
2029
years of post-secondary education
Work history
Admin and Assistant Manager
RR Concrete Ltd
Ilford, United Kingdom
01.2020 - 11.2025
- Managed office operations, including scheduling meetings and maintaining office supplies.
- Provided knowledgeable assistance to incoming customers.
- Organized travel arrangements and prepared documents for staff meetings and trips.
- Processed shipment invoices and handled administrative tasks.
Freelancer
Buckinghamshire
02.2012 - 09.2014
Shop Assistant
Domo Retail SA
Ploiesti
01.2005 - 01.2012
- Delivered friendly and professional customer service. Assisting customers with product selection and enquiries.
- Operated the till, processed cash/card payments.
- Restocked shelves, rotated stock, and ensured all products were correctly priced and labelled.
- Managed inventory tasks, including stock checks, receiving deliveries, and reporting low stock levels.
- Handled customers complaints, ensuring positive outcomes.
- Followed store policies, health and safety procedures, and security guidelines.
Assistant Manager
Calcoprod SA
, Romania
09.2003 - 04.2005
- Obtained documents, clearances, certificates, and approvals from local agencies.
- Created databases and spreadsheets for departmental use.
- Organized travel arrangements and prepared documents for executive staff.
- Responded to telephone inquiries from clients.
Education
BsC Hons - Finance and Accounting
Anglia Ruskin University
LondonSuperior Clerk Certificate - Office and administration
University of Gas and Petrol
Ploiesti 09.2000 - 07.2003
Skills
- Strong verbal communication and interpersonal skills
- Highly organized and self-motivated
- Skilled in conflict resolution and problem-solving
- Teamwork and collaboration
- Time management and multitasking
- Reliability and strong work ethic
- Attention to detail
- Sales target achievement
- Bilingual or multilingual
- Cash handling
Affiliations
- Reading and writing
- Sports
- Creative activities
Timeline
Admin and Assistant Manager
RR Concrete Ltd
01.2020 - 11.2025
Freelancer
02.2012 - 09.2014
Shop Assistant
Domo Retail SA
01.2005 - 01.2012
Assistant Manager
Calcoprod SA
09.2003 - 04.2005
Superior Clerk Certificate - Office and administration
University of Gas and Petrol
09.2000 - 07.2003
BsC Hons - Finance and Accounting
Anglia Ruskin University