MARY HYACIENTH KIETH ALIVIO
Darlington,Durham
Summary
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
12
12
years of professional experience
2023
2023
years of post-secondary education
Work history
Assistant Management Accountant
County Durham and Darlington NHS Foundation Trust
Darlington, Durham
02.2024 - Current
- Liaised closely with other departments for better understanding of company-wide expenses.
- Coordinated end-of-month closing activities swiftly; facilitated quicker reporting times.
- Provided support to the management team by generating ad-hoc financial reports as required.
- Performed variance analysis between actual and forecasted figures to identify potential areas of concern or improvement.
- Entered transactions into internal databases.
- Supported accurate recordkeeping by properly documenting financial transactions.
- Prepared reports and projections based on financial data.
- Allocate costs to the appropriate cost centres to ensure that expenses are charged to the correct departments.
- Prepare budget reports and distribute them to budget managers.
- Assist with journal entries to facilitate prompt and accurate recording of transactions.
Sales Ledger Clerk
HC One
Darlington, County Durham
07.2023 - 12.2023
- Ensuring that fee and resident information in the income processing database is inputted in an accurate and timely manner.
- Responsible for end-to-end billing process including allocation of cash payments using income processing database and
- Account management for in-home, discharged, and deceased residents.
- Monitoring and recovery of debtor balances.
- Ensuring that calls are answered promptly and appropriately.
- Regular invoicing and working with the homes and families and all external contacts.
- Reduced payment delays with proactive follow-up on outstanding invoices.
- Addressed client concerns professionally, fostering trust and loyalty.
- Reconciled accounts to maintain financial integrity.
- Assisted in monthly account closures, ensuring timely reporting.
- Enhanced company reputation by handling client queries effectively.
- Ensured prompt payment of invoices to enhance cash flow.
- Input sales, purchase and cash transactions.
- Helped with preparation of management accounts and end-month duties.
- Verified invoices against purchase orders to support smooth execution of month-end processes.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
Administrator
The Lawns Care Home
Darlington, County Durham
03.2023 - 07.2023
- Ensure continuity of the payroll.
- Maintain accurate and complete financial records of the home in line with company policies and procedures, using computer and manual systems.
- Process receipts of monies against resident's accounts maintaining records and ensuring accuracies.
- Prepare and submit relevant resident financial information to the Sales Ledger Department to ensure that invoices to residents, Local Authorities, or person so responsible are produced accurately and promptly.
- Follow up settlement of same using manual records and specialized computer software.
Healthcare Assistant
North Park Care Home
Darlington, Durham
09.2017 - 04.2023
- Provided personalized care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved well-being.
- Built caring, supportive relationships with residents, enhancing daily life through personalized care.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing, and toileting.
- Safely escorted patients to and from medical appointments and hospital visits.
- Actively developed professional healthcare competencies through regular training.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Safely and securely transported patients using hoists and wheelchairs.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes, and providing suggestions for care plan adjustments.
- Maintained confidentiality and compliance standards for optimized patient care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Administrative Support
North Park Care Home
Darlington, Durham
02.2021 - 04.2021
- Organized employee records and archived invoices.
Healthcare Assistant
Eastbourne Care Home
Darlington, Durham
12.2015 - 09.2017
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Worked closely with nurses to maintain optimum levels of communication.
- Provided basic patient health care taking blood pressure and dressing wounds.
- Actively developed professional healthcare competencies through regular training.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Maintained confidentiality and compliance standards for optimised patient care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Healthcare Assistant
Rydal Care Home
Darlington, Durham
02.2014 - 11.2015
- Help residents enjoy each day and ensure service users get the quality of care and support they deserve.
- Assist with their daily living and help maintain their routines by providing support and companionship.
- Assist residents with their personal needs ensuring dignity is maintained.
- Ensuring care and support are achieved according to the care plan.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing, and toileting.
- Built caring, supportive relationships with residents, enhancing daily life through personalized care.
- Worked closely with nurses to maintain optimum levels of communication.
- Actively developed professional healthcare competencies through regular training.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional well-being through empathetic care and compassionate assistance.
- Charted daily observations, mobility activity, and eating percentages to aid continued client assessment.
Education
BA (Hons) - Accounting and Finance
Teesside University
BA (Hons) - Business with Accounting
Teesside University
Higher National Diploma - Business BTEC Extended National Diploma
Darlington College
Skills
- Strong verbal communication
- Attention to detail
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Social media
- Data Confidentiality
- Relationship building
- Accounting
- Bookkeeping
- Budgeting
- Financial Management
- Data Entry
- Teamwork
- Collaboration
- Self-Motivated
- Organization
- Time Management
- Transaction recording
- Cost allocation
- Variance analysis
- Client communication
- Team collaboration
- Confidentiality adherence
- Adaptability
- Personal care
- Patient monitoring
- Administrative support
- Conflict resolution
- Respecting cultural differences
- Dementia care training
- Personal hygiene maintenance assistance
- Adapting to patient needs
- Multitasking under pressure
- Patient dignity preservation
- Communicating with dementia patients
- Healthcare ethical standards understanding
- Handling distressed patients
- End-Of-Life care sensitivity
Languages
English
Fluent
Korean
Beginner
Timeline
Assistant Management Accountant
County Durham and Darlington NHS Foundation Trust
02.2024 - Current
Sales Ledger Clerk
HC One
07.2023 - 12.2023
Administrator
The Lawns Care Home
03.2023 - 07.2023
Administrative Support
North Park Care Home
02.2021 - 04.2021
Healthcare Assistant
North Park Care Home
09.2017 - 04.2023
Healthcare Assistant
Eastbourne Care Home
12.2015 - 09.2017
Healthcare Assistant
Rydal Care Home
02.2014 - 11.2015
BA (Hons) - Business with Accounting
Teesside University
Higher National Diploma - Business BTEC Extended National Diploma
Darlington College
BA (Hons) - Accounting and Finance
Teesside University
Similar Profiles
Muhammad Umair ShehzadMuhammad Umair Shehzad
Medical Registrar (Trust Grade) at County Durham and Darlington NHS Foundation TrustMedical Registrar (Trust Grade) at County Durham and Darlington NHS Foundation Trust
Jessica TigheJessica Tighe
Biomedical scientist at County Durham and Darlington NHS Foundation TrustBiomedical scientist at County Durham and Darlington NHS Foundation Trust
Martine MouraniMartine Mourani
Band 8a Senior Pharmacist Elderly Care at County Durham and Darlington NHS Foundation TrustBand 8a Senior Pharmacist Elderly Care at County Durham and Darlington NHS Foundation Trust
Andrew GroverAndrew Grover
Line worker at MagnetLine worker at Magnet
Stephen GairStephen Gair
Site Manager / Freelance at AIS InteriorsSite Manager / Freelance at AIS Interiors