Marwa Begum

I have strong customer service, communication, and organisational skills which I gained through high performance retail experience. I am very confident in working independently as well as a part of a team. Looking for a part time role where I can bring reliability, efficiency, and a positive attitude.

Customer Advisor at Three UK

Feb 2023 - Current

• I’ve been ranked Top 3 in my store leaderboard for the past year and continuing. I've even achieved being top 3 best sellers in the whole estate which I received an award for, by actively achieving my individual sales targets, store targets, and key performance indicators (KPIs).
• I use strong communication and negotiation skills to engage with customers, understand their needs, and provide tailored solutions
• I execute operational duties in compliance with Three Policies and Procedures

Sales Associate at The LEGO Group

November 2018 - Feb 2023

• I was responsible for store operational task
• I ensured a signature experience for every customer by greeting them when they entered the store, performed all cash register functions and portrayed a professional, gracious, friendly and engaging manner at all times.
• I have safely and efficiently operated the store stockroom and assisted in merchandise and maintaining the stockroom to LEGO Brand Retail standards