Marvelous Muvirimi
Preston,Lancashire
Summary
Motivated Customer Service Professional focused on enhancing client relationships through compassion and empathy. Delivered timely and safe deliveries by demonstrating exceptional reliability and timekeeping. Managed multiple responsibilities effectively while fostering positive outcomes in team environments.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Driver
Uber
10.2025 - Current
- Transporting riders to their final destination and parking legally and safely.
- Driving safely to the designated pickup location
- Confirming passenger identity and destination details before starting the trip.
- Conducted regular vehicle inspections to maintain safety standards and ensure passenger security.
- Followed safety protocols to maintain a secure working environment.
- Managed administrative tasks to enhance operational efficiency and improve customer satisfaction.
Delivery Driver
SynergyX Logistics
Preston, Lancashire
02.2024 - Current
- Executed safe driving practices to ensure timely and secure deliveries
- Planned driving routes according to traffic to exceed delivery turnaround targets.
- Organised delivery routes on an app to optimise efficiency and meet schedules
- Took ownership of customer issues during delivery, resolving complaints and enhancing customer satisfaction
- Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
- Understood warehouse logistics and best practices to promote efficient workflow.
- Loading parcels onto the van
Support Worker
AutimInitiatives
, UK
06.2025 - 10.2025
- Managed healthcare and medication administration for clients
- Delivered daily living assistance to clients, enhancing their comfort and well-being at home
- Coordinated independent life skills training for individuals, empowering them to lead more autonomous lives
- Provided emotional and behavioural support to individuals
- Encouraged social and community inclusion for individuals, fostering connections and reducing isolation
- Maintained accurate record keeping for client information
Care Worker
Guardin Homecare
Preston
03.2025 - 10.2025
- Facilitated domestic activities for clients, promoting a clean living environment and improving overall quality of life
- Assisted individuals with transfer between locations to ensure safety
- Supported individuals in navigating emotional wellbeing during counselling sessions, fostering a safe space for expression
- Coordinated medication schedules for patients, ensuring adherence to treatment plans and enhancing health outcomes
- Assisted patients in maintaining oral hygiene during dental appointments
Delivery Driver
Go Post Express Parcel Delivery Ltd
Preston
01.2024 - 02.2024
- Organised and followed pre-planned routes using delivery app to optimise delivery efficiency.
- Planned driving routes according to traffic to exceed delivery turnaround targets.
- Resolved customer issues upon delivery by following complaint handling procedures and utilising strong interpersonal skills.
- Ensured safe vehicle operation in compliance with traffic regulations.
- Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
- Loading parcels on to the van
- Understood warehouse logistics and best practices to promote efficient workflow.
Delivery Driver
Condor Carriers Limited
Preston
11.2023 - 01.2024
- Drove vehicles safely on designated routes, ensuring timely deliveries and customer satisfaction.
- Resolved customer issues upon delivery, following complaint handling procedures and utilising strong interpersonal skills.
- Planned driving routes based on traffic patterns, optimising delivery turnaround times.
- Following a pre-planned route, organised on a delivery app
- Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
- Loading parcels on to the van
- Understood warehouse logistics and best practices to promote efficient workflow.
General Operative
SWEEEP Kuusakoski
Sittingbourne
10.2023 - 11.2023
- Sorted waste electrical items on processing line to ensure proper recycling
- Sorted waste into correct bins to facilitate efficient waste management
- Disposed of electrical waste items manually to comply with safety regulations
- Make sure the working area is clean
Installer and Driver
Smart Home Technology
Johannesburg South, Gauteng
01.2009 - 08.2023
- Installed CCTV systems using Siamese and Cat 5 cables at various locations
- Travelled to customers' homes or businesses for installations, maintenance, and repairs, ensuring high-quality service delivery
- Delivering and picking up of electrical products (TV Fridge Washing machine) booked for repairs
- Collaborated with team members to troubleshoot and resolve technical issues, enhancing customer satisfaction
- Handled customer complaints and provided appropriate solutions to ensure positive customer experiences
- Proactively engaged with customers to enhance their experiences
Education
High School -
Seke Mhuriimwe High School
Harare, Zimbabwe11-2004
Skills
- Pre-loading inspections
- Time critical deliveries
- City driving
- Customer service
- Conflict Resolution
- Exceptional timekeeping
- Reliability and Trustworthiness
- Communication
- Adaptability
- Open-Mindedness
- Empathy
- Patience and calmness
Custom
1
Personal Information
- Industry: Healthcare
- Willing To Relocate: Preston
Languages
English
Intermediate
B1
Shona
Intermediate
B1
Xhosa
Elementary
A2
Timeline
Driver
Uber
10.2025 - Current
Support Worker
AutimInitiatives
06.2025 - 10.2025
Care Worker
Guardin Homecare
03.2025 - 10.2025
Delivery Driver
SynergyX Logistics
02.2024 - Current
Delivery Driver
Go Post Express Parcel Delivery Ltd
01.2024 - 02.2024
Delivery Driver
Condor Carriers Limited
11.2023 - 01.2024
General Operative
SWEEEP Kuusakoski
10.2023 - 11.2023
Installer and Driver
Smart Home Technology
01.2009 - 08.2023
High School -
Seke Mhuriimwe High School