Coding
MARVELOUS AKPOYOMARE
Support worker
Birmingham,West Midlands
Summary
Dedicated professional with experience in supporting individuals with mental health needs and disabilities. Proven ability to encourage community integration through effective communication and problem-solving, ensuring compliance with safety protocols. Compassionate Community Support Worker with broad experience in providing emotional, physical and mental support to diverse community members. Possess strong interpersonal skills, adept at building trust and rapport within challenged or vulnerable populations. Demonstrated ability to work collaboratively within multidisciplinary teams while maintaining focus on client-centered goals. Proven record of implementing innovative programs that improve community health and wellness.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Community Support Worker
SENAD COMMUNITY COVENTRY
COVENTRY
02.2023 - Current
- Delivered essential support to adults with mental health needs, autism, and learning disabilities.
- Administered medications with precision, ensuring client safety and compliance.
- Assisted clients in personal care and daily activities to foster independence.
- Implemented wake night support, ensuring nighttime safety and well-being of service users.
- Encouraged community integration through effective socialization and communication.
- Utilized comprehensive training in First Aid, Safeguarding, Diabetes, Epilepsy, and Substance Abuse protocols.
Steward
WE ARE STADIUM
BIRMINGHAM
09.2022 - 02.2023
- Maintained venue safety and appearance by enforcing social distancing measures and ensuring cleanliness.
- Advised customers on logistical queries and coordinated the safe entry and exit of attendees during events.
Head Supervisor
EZEH Limited
BIRMINGHAM
08.2022 - 02.2023
- Supervised freelance housekeeping staff, ensuring cleaning met established client standards.
- Coordinated deep cleaning projects and maintained effective communication with other supervisors to resolve conflicts and maximize site security.
Parcel Sorter
Royalmail Atherstone
Atherstone
08.2022 - 01.2023
- Scanned, labelled, and sorted parcels to correct zones, exceeding warehouse sorting targets by 5%.
Health Support Officer
Afrimend Specialist Hospital
Lagos, Nigeria
10.2018 - 12.2020
- Supported patients with physical disabilities, learning disabilities, and autism.
- Assisted nurses with patient personal care and medical administration.
- Maintained strict confidentiality and patient records in compliance with data protection standards.
Health & Social Worker
Stella Obasanjo Hospital
Benin
02.2017 - 11.2018
- Identified and monitored children at risk of child labor, assessing barriers to school enrollment.
- Served as liaison among hospitals, schools, and sponsors to secure education for 11 orphanage homes.
- Monitored student progress and delivered comprehensive reports to stakeholders.
Customer Service Assistant
FIDELITY BANK
Ekpoma, Nigeria
08.2014 - 04.2018
- Reconciled ATM transactions, cash receipts, and customer accounts.
- Resolved customer concerns and complaints, improving customer satisfaction and loyalty.
- Trained new associates on cash register operations and customer service protocols.
Volunteer Worker
Anchor of Hope
Benin City
06.2010 - 08.2011
- Monitored patient progress and provided compassionate care while reporting child abuse per legal standards.
- Developed and implemented individualized learning plans to enhance students' language and problem-solving skills.
Education
High School Diploma -
Federal Polytechnic Auchi
Auchi , Edo State Nigeria11-2023
Some College (No Degree) - West African Senior School Certificate (WASSCE)
West African Senior School Certificate (WASSCE)
Edo State ,NigeriaHighfield Level 3 Diploma in Adult Care (RQF) - Adult Care
Pier Training
Birmingham ,United KingdomSkills
- Medication administration and first aid
- Client support and personal care
- Crisis intervention and behaviour management
- Mental health support and life skills development
- Safeguarding protocols for vulnerable persons
- Care needs assessment
- Interpersonal communication skills
- Team collaboration in healthcare
- Microsoft Office Suite proficiency
Certification
NVQ 3 CERTIFICATE -Highfield Level 3 Diploma in Adult Care (RQF)-SEPTEMBER 2024
Virtual Assistant Training ProgramVirtual Assistant Training Program
Swift Edge AcademySwift Edge AcademyIssued May 2024
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Community Support Worker
SENAD COMMUNITY COVENTRY
02.2023 - Current
Steward
WE ARE STADIUM
09.2022 - 02.2023
Head Supervisor
EZEH Limited
08.2022 - 02.2023
Parcel Sorter
Royalmail Atherstone
08.2022 - 01.2023
Health Support Officer
Afrimend Specialist Hospital
10.2018 - 12.2020
Health & Social Worker
Stella Obasanjo Hospital
02.2017 - 11.2018
Customer Service Assistant
FIDELITY BANK
08.2014 - 04.2018
Volunteer Worker
Anchor of Hope
06.2010 - 08.2011
High School Diploma -
Federal Polytechnic Auchi
Some College (No Degree) - West African Senior School Certificate (WASSCE)
West African Senior School Certificate (WASSCE)
Highfield Level 3 Diploma in Adult Care (RQF) - Adult Care
Pier Training