Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marvellous John

London,Greater London

Summary

Hardworking, flexible and can-do attitude who jfollows instructions, delivering reliable and postive customer service and happy to work long hours. Maintained robust, high-performing systems through ongoing monitoring and improvement implementation. Resolved issues quickly and accurately through focused troubleshooting.

Overview

1
1
year of professional experience

Work History

Help Desk Assistant

Kings College Hospital
London
09.2025 - 02.2026
  • Delivered exceptional customer service, building trust and rapport quickly with clients to identify needs and provide solutions.
  • Addressed customer service enquires quickly and accurately.
  • Participated in training sessions and workshops, enhancing skills and knowledge for improved patient service delivery.
  • Delivered exceptional patient service, building trust and rapport with a diverse clientele.
  • Collaborated with team members to achieve target results.
  • Actively listened to patients to fully understand requests and address concerns.

Retail Assistant

Scope Charity Shop
London
09.2024 - 02.2025
  • Kept shelves neat, clean and organised through visual merchandising.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Processed transactions efficiently at the till, including sales, refunds, and exchanges.
  • Rotated stock on shelves, reducing stock waste and minimising store losses.

Education

GCSEs -

Thomas Tallis sixth form
London
01-2024

Skills

  • Customer service
  • Patient interaction
  • Technical support
  • Client relationship management

Timeline

Help Desk Assistant

Kings College Hospital
09.2025 - 02.2026

Retail Assistant

Scope Charity Shop
09.2024 - 02.2025

GCSEs -

Thomas Tallis sixth form
Marvellous John