MARVELLOUS EZE
Manchester
Summary
Dynamic hospitality professional with a proven track record , excelling in event logistics and guest satisfaction. Skilled in crowd management and team collaboration, I optimize resource allocation, ensuring seamless operations and memorable experiences. Committed to enhancing engagement through innovative promotional strategies.
Offering background in customer service and organizational skills ready to transition into this dynamic field and eager to learn and develop. Brings understanding of event coordination and hospitality principles, with skills in communication and problem-solving. Ready to use and develop skills in guest relations and logistics .
Overview
2
2
years of professional experience
Work History
Steward
ENUGU STATE STADIUM
02.2023 - 01.2024
- Coordinated event logistics, ensuring seamless operations and guest satisfaction.
- Managed scheduling for staff, optimizing resource allocation and coverage.
- Assisted in developing promotional materials to enhance guest engagement.
- Provided support during events, addressing attendee inquiries and needs promptly.
- Collaborated with vendors to secure services and supplies for events efficiently.
Event Staff Volunteer
ENUGU STATE GORVENMENT
03.2022 - 06.2022
- Supervised event staff to ensure adherence to operational standards and protocols.
- Coordinated logistics for events, including setup, breakdown, and equipment management.
- Trained new team members on safety procedures and customer service expectations.
- Monitored event progress to maintain timelines and address issues proactively.
Education
Bachelors - ECONOMICS
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
NIGERIA12-2022
Skills
Event setup , relations & customer service
Crowd management & safety awareness
Team collaboration & communication
Time management & multitasking
Timeline
Steward
ENUGU STATE STADIUM
02.2023 - 01.2024
Event Staff Volunteer
ENUGU STATE GORVENMENT
03.2022 - 06.2022
Bachelors - ECONOMICS
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY