Martyna Peciulyte

Represented clients who have suffered injuries due to road traffic accidents, helping them pursue claims for damages against the defendant.

Managed a caseload of over 200 files, overseeing most phases of claim life from liability reviews to settlements.

Analysed and valued medical reports using case law and Judicial College Guidelines, and reviewed financial losses evidence

Managed daily productivity and targets as part of a fast-paced environment, prioritising tasks effectively while maintaining high standards of accuracy and compliance.

Ensured consistent attention to detail to ensure claims are progressing as smoothly as possible and to avoid company leakage.

Conducted regular inbound and outbound telephone contact with clients, insurance companies, medical agencies and solicitors to gather information and provide updates on case progress, while demonstrating a professional and confident telephone manner, even when dealing with sensitive or challenging situations.

Negotiated with other side insurers to ensure appropriate settlements for clients.

Maintained clean and safe environments to high institutional standards.

Maintained high standards of organisation and attention to detail.

Demonstrated time management, independence, and team collaboration.

Consistently demonstrated reliability by arriving on time and covering shifts as needed, ensuring smooth operations.

Communicated clearly with colleagues and supervisors to meet operational needs and ensure a safe and compliant working environment.

Maintained clean and safe environments to high institutional standards.

Maintained high standards of organisation and attention to detail.

Demonstrated time management, independence, and team collaboration.

Consistently demonstrated reliability by arriving on time and covering shifts as needed, ensuring smooth operations.

Communicated clearly with colleagues and supervisors to meet operational needs and ensure a safe and compliant working environment.

Delivered customer-facing service with professionalism under pressure.

Regularly communicated with staff to maintain smooth front of house operations.

Remained polite and professional under all circumstances.

Accurately handled all financial transactions.

Performed administrative tasks, document management and report development for departmental use.

Organised and categorised files for efficient inventory management.

Shadowed daily activities of solicitors and paralegals, gaining insight into case management, court documentation, and client communication.

Conducted research on family and medical negligence law.

Maintained confidentiality of sensitive client and case information.