Summary
Overview
Work History
Education
Skills
Affiliations
References
Education Highers
Timeline
Generic

Martyn Nicolson

Dingwall

Summary

I am friendly and approachable and bring strong communication and problem-solving skills. I have a good ability to listen and respond to customer needs, ensuring satisfaction and loyalty. I am committed to enhancing customer satisfaction and driving positive outcomes for the business along with this im hardworking and goal driven and eager to learn new skills and can easily adapt to any situation.

I have excellent interpersonal skills, aiding positive professional relationships for recurring business and guaranteed customer satisfaction. I am polite and professional, have strong multitasking skills. and happy to work in a team environment but flexible in that I can work on a task alone if required.

I am organised and dependable. and always willing to take on greater responsibilities to meet team goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Customer assistant

Tesco
Dingwall, Highland
07.2021 - Current
  • Improved customer relations by promptly addressing queries and concerns.
  • Ensured health and safety regulations complied within work premises at all times.
  • Handled cash and card payments with accuracy.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Performed daily opening and closing functions and inventory management.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Customer assistant

Omniscot Ltd
Dingwall, Highland
05.2018 - 08.2021
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Maintained a clean, organised workspace for the efficient operation of work area.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Handled cash and card payments with accuracy.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Ensured health and safety regulations complied within work premises at all times.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.


Education

Bachelor of Science - Zooology

Aberdeen University
Old Aberdeen, Aberdeen City
09.2021 - 05.2025

Skills

  • Communication excellence
  • Technological literacy
  • Data entry accuracy
  • Patience and tolerance
  • Hard-working
  • Email etiquette
  • Behavioural observation
  • Keen problem solver
  • Financial transactions
  • Stock control systems
  • Information gathering
  • Well-organised multitasker

Affiliations

  • Air soft
  • Roller Bowl
  • Cinema

References

References available upon request.

Education Highers

Higher Chemistry               Grade A

Higher Computer science   Grade A

Higher Accounting             Grade A

Higher Maths                      Grade B

Hugher Biology                  Grade B

Higher History                    Grade B

Higher English                    Grade C


Timeline

Bachelor of Science - Zooology

Aberdeen University
09.2021 - 05.2025

Customer assistant

Tesco
07.2021 - Current

Customer assistant

Omniscot Ltd
05.2018 - 08.2021
Martyn Nicolson