Summary
Overview
Work history
References
Timeline
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Martyn-Lee Wilmer

Cardiff,South Glamorgan

Summary

Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.

Offering strong background in customer service and teamwork with keen eye for detail. Knowledgeable about maintaining cleanliness, organising spaces, and managing time effectively to meet high standards. Ready to use and develop communication, organisational, and problem-solving skills.

Experienced professional with focus on maintaining clean and orderly environments. Creates welcoming spaces through attention to detail and organisational skills. Ensures high standards of hygiene and comfort for guests.

Experienced Housekeeper with reputation for maintaining high standards and ensuring cleanliness in all areas. Known for improving room turnover rates, enhancing Student satisfaction, and contributing to positive team environment. Committed to maintaining spotless and welcoming atmosphere for all Students and staff.

Overview

17
17
years of professional experience

Work history

Housekeeper

Cardiff University
Cardiff, United Kingdom
05.2020 - 02.2025


  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Maintained high hygiene standards for improved living conditions.
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Completed minor repair works around the university for improved functionality.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Maintained clean, safe environments for Students and staff, strictly following infection control policies.
  • Communicated with other staff to determine best use of resources and student care.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Instructed and supervised housekeeping staff to carry out daily tasks.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Kept kitchens immaculately clean for optimised health and hygiene standards.
  • Built trusted relationships with clients to achieve outstanding customer loyalty.
  • Handled Students laundry with care to maintain garment and linen condition.

Warehouse operator

marks and spencers
Cardiff, United Kingdom
12.2018 - 04.2020
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Packaged products securely for prevention of damage during transportation process.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Met tight deadlines by efficiently processing incoming shipments.
  • Picked orders accurately, reducing instances of return or exchange.
  • Communicated effectively with supervisors, improving overall workflow.
  • Improved warehouse efficiency by maintaining orderly stock locations.
  • Loaded lorries to facilitate prompt delivery schedules.
  • Stacked pallets, creating an organised storage system.
  • Organised products in designated areas, facilitating easier access and retrieval when needed.
  • Collaborated with team members for smooth warehouse operations.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Demonstrated dedication to safety with regular equipment checks.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Completed work following safety rules for best working practices.
  • Sorted materials on warehouse racks and shelves.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Inspected inventory to identify damaged or missing items.
  • Understood and complied with changing safety, quality and production standards.
  • Employed appropriate manual handling practices to routinely lift and move products weighing up to 23kg.
  • Maintained clean, safe and orderly warehouse space.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

Waste disposal operative

Cardiff Council
Cardiff, United Kingdom
05.2008 - 11.2018
  • Utilised protective gear correctly, reducing risk of injuries.
  • Managed daily rubbish collection routes to maximise efficiency.
  • Streamlined operations for more efficient waste collection and disposal.
  • Minimised pollution by properly disposing hazardous materials.
  • Loaded and unloaded trucks with collected refuse; maintained workplace cleanliness.
  • Wore required uniform at all times; promoted professional image.
  • Cleaned local areas for a healthier community.
  • Ensured safe transportation of waste materials, avoiding spills or leaks.
  • Collaborated with team members to ensure smooth operations.
  • Enhanced local environment with proper waste sorting and recycling efforts.
  • Operated heavy machinery for efficient waste handling.
  • Advised public on current recycling processes to guarantee accurate sorting.
  • Complied with all health and safety rules and regulations to safeguard staff and public.

References

References available upon request.

Timeline

Housekeeper

Cardiff University
05.2020 - 02.2025

Warehouse operator

marks and spencers
12.2018 - 04.2020

Waste disposal operative

Cardiff Council
05.2008 - 11.2018

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Martyn-Lee Wilmer