Experienced individual with expertise in strong communication, team working, and relationship building. Very good problem-solving abilities and effective verbal skills. Flexible and adaptable to changing situations with excellent time management and IT skills. Able to deliver calm and supportive experience by building rapport and listening carefully to customer needs.
Overview
19
19
years of professional experience
Work history
Exam invigilator
Colchester Institute
Colchester, Essex
02.2023 - Current
Invigilated various types of assessments, including online and written tests, demonstrating versatility in role.
Implemented special requirements for students with access arrangements, fostering inclusivity within the examination process.
Ensured fair testing conditions by meticulously checking identification documents of candidates.
Provided calm environment for candidates through effective invigilation duties.
Consistently updated knowledge on latest rules and regulations related to exam conduct from education board, demonstrating commitment towards professional development.
Managed time effectively to ensure prompt start and end of examinations.
Facilitated clear communication with students, leading to fewer disruptions during exams.
Maintaining active invigilation throughout the examination.
Upheld strict exam conditions in line with up-to-date regulations.
Intelligence officer
Risk and Intelligence Service HMRC
London, United Kingdom
06.2006 - 12.2020
Recruit, develop and manage human intelligence sources to ensure compliance with regulation procedures.
Completed comprehensive risk assessments ensuring operational security was maintained.
Established and enhanced relationships with human intelligence sources (including members of the public) through rapport building and trust.
Collated and evaluated information supplied by intelligence sources in a timely manner in order to direct operational activity.
Handled confidential materials, ensuring compliance with regulation procedures.
Strengthened decision-making processes with thorough data analysis.
Maintained high level of confidentiality whilst handling sensitive information.
Navigated complex databases to extract relevant intelligence data.
Collaborated with international counterparts to share critical information.
Skills
Strong communication skills
Team working skills
Relationship building
Problem solving skills
Effective verbal instructions
Flexibility in schedule
Adaptable to changing situations
Time management skills
IT skills
Affiliations
I've always had a passion for travel. I have holidayed in a wide range of countries and have worked in numerous countries too. Furthermore I was lucky enough to work/live in the UAE during my time as an Intelligence Officer, which provided me with valuable insight into the Arabic way of life.