Martyn Allan
Inverness,HIghland
Summary
Accomplished Warehouse Supervisor, with extensive experience in daily operations and health and safety compliance. Demonstrates drive for excellence in branch and H&S audits, ensuring adherence to company standards and regulations. Proven track record in staff mentoring, team leadership, and conflict resolution, fostering a positive and collaborative work environment. Committed to delivering customer service and operational excellence while supporting company goals and objectives.
Overview
15
15
years of professional experience
Work history
Warehouse Supervisor
Euro Car Parts
Inverness, Highland
2025.01 - Current
- Addressed operational issues swiftly to minimise workflow disruptions.
- Enhanced operational efficiency through development of team members and delegation of essential duties to colleague abilities.
- Founded an open and inclusive environment within department regarding improvement, creating a base for promoting growth and development.
- Increased team morale with open communication and positive leadership. Handling colleague issues/concerns professionally and promptly, implementing an empathetic people first approach.
- Optimised branch space utilisation through multiple projects and effective team coordination to drive growth and customer base expansion.
- Accuracy driven approach; ensuring full investigation and swift resolution of inventory discrepancies, minimising service impact.
- Introduced operational and administrative procedures to uphold integrity of current processes; cleanses, Inventory checks.
- H&S adherence focus; electronic record keeping, training and enforcement and proper use of PPE.
Dispatch coordinator
Euro Car Parts
Inverness, Inverness
2020.01 - 2021.01
- Dealt promptly with any delivery issues or delays, mitigating customer dissatisfaction.
- Handled high-pressure situations calmly whilst managing time-sensitive deliveries.
- Handled customer queries regarding product dispatch and delivery status accurately and professionally .
- Verified invoices and delivery documents, ensuring accuracy.
- Liaised with multiple departments to drive transparent communication.
Warehouse operative
Euro Car Parts
Inverness, Highland
2018.01 - 2025.01
Warehouse Supervisor/ FLT Operator
Go Outdoors
Inverness, Highland
2013.03 - 2018.02
- Ensured safety regulations compliance by conducting regular inspections on FLT and site.
- Operated forklifts and low level order pickers with precision.
- Worked directly with suppliers to investigate invoicing queries and warranty issues.
Warehouse operator/General Assistant
Go Outdoors
Inverness, Highland
2011.08 - 2013.03
Skills
- Branch/H&S Audit Experience
- Branch Operations
- Staff mentoring and Support
- Customer Service Excellence
- Team Leadership & Conflict Resolution
- Creative Problem-Solving
- Highly Resilient
Affiliations
- Motorcycles
- E-sports
- Artistic projects
- Neurodevelopmental Science
Timeline
Warehouse Supervisor
Euro Car Parts
2025.01 - Current
Dispatch coordinator
Euro Car Parts
2020.01 - 2021.01
Warehouse operative
Euro Car Parts
2018.01 - 2025.01
Warehouse Supervisor/ FLT Operator
Go Outdoors
2013.03 - 2018.02
Warehouse operator/General Assistant
Go Outdoors
2011.08 - 2013.03