Martin James Stott
Heywood,Lancashire
Summary
Dedicated professional with expertise in service maintenance and client liaison, known for patience with difficult clients and a strong focus on continuous improvement. Demonstrates accurate cost estimation and multitasking capability, ensuring health and safety compliance in all operations. Committed to enhancing service delivery through strategic planning and effective communication, aiming to drive operational excellence in future roles.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Technical Service Engineer
Vipond Fire
East Kilbride, South Lanarkshire
08.2013 - Current
- Assisted in troubleshooting and resolving technical issues for clients and end-users.
- Attended training sessions to develop knowledge of emerging technologies and industry standards.
- Participated in maintaining equipment and ensuring compliance with safety protocols and procedures.
- Engaged in continuous learning to stay updated on product features and technical advancements.
- Maintained high profile retail supermarket clients and clothing high street stores sprinkler systems to LPC and FM standards.
Sprinkler Engineer Service Technician
Matthew Hall
Bilston, Wolverhampton
06.1999 - 08.2013
- Conducted regular inspections of sprinkler systems to ensure compliance with safety regulations.
- Diagnosed and repaired faults in fire protection systems, enhancing overall system reliability.
- Collaborated with team members to install and maintain various types of sprinkler systems effectively.
- Provided technical support and training to junior technicians, improving team's skill levels.
- Liaised with clients, understanding their needs and translating them into technical requirements.
- Developed new mechanical systems to improve performance.
Education
City & Guilds - Plumbing
Bury College
Bury 01.1980 - 01.1983
Skills
- Service maintenance
- Patience with difficult clients
- Continuous improvement focus
- Accurate cost estimation
- Multitasking capability
- Client liaison
- Health and Safety Compliance
Affiliations
- Drone photography, video content creation, Singing online.
Certification
National Grid BESC
References
References available upon request.
Timeline
Technical Service Engineer
Vipond Fire
08.2013 - Current
Sprinkler Engineer Service Technician
Matthew Hall
06.1999 - 08.2013
City & Guilds - Plumbing
Bury College
01.1980 - 01.1983