MARTINE THOMAS 02/03/1984
COVENTRY
Summary
Experienced non-medical Care Provider offering several years of expertise over a period providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with young adults and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
23
23
years of professional experience
Work History
CAREGIVER
UNIQUE SENIOR CARE
01.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Administrator Assistant
TELA TECHNOLOGY
01.2019 - 09.2020
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
NIGHT CARE ASSISTANT
CREAM CARE UK
03.2016 - 05.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
ADMINSTRATOR ASSISTANT
INTEK COMMUNICATIONS
03.2008 - 12.2009
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Arranged conference rooms and facilities to prepare for meetings.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrator Assistant
PHONEBOX COMMUNICATIONS
01.2003 - 03.2008
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
Airport Customer Service Agent
AVIANCE
01.2003 - 01.2004
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
CASHIER
STANLEY RACING
01.2001 - 01.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CAREGIVER
LYNNE BROOKS
01.2001 - 01.2003
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - TRAVEL AND TOURISM
HEART OF ENGLAND SCHOOL
BALSALL COMMON01.2002
GSCE - MATHS
HEART OF ENGLAND SCHOOL
BALSALL COMMON06.2000
GSCE - ENGLISH
HEART OF ENGLAND SCHOOL
BALSALL COMMON06.2000
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Strong Ethics
- Compassionate Care
- Verbal and written communication skills
- Compassionate communication
- Medical record-keeping
- Special Needs Care
- End of life care
- PPE Usage
- Fast Learner
- Attentive to People
Additional Information
DBS CHECKED CERTIFICATE DATED 29TH JANURAY 2024
CARE CERTIFICATE COMPLETED
CARE COURSES TAKEN WHILST WORKING WITH UNQUIE I.E DEMENTIA COURSE , FIRST AID
Timeline
CAREGIVER
UNIQUE SENIOR CARE
01.2021 - Current
Administrator Assistant
TELA TECHNOLOGY
01.2019 - 09.2020
NIGHT CARE ASSISTANT
CREAM CARE UK
03.2016 - 05.2016
ADMINSTRATOR ASSISTANT
INTEK COMMUNICATIONS
03.2008 - 12.2009
Administrator Assistant
PHONEBOX COMMUNICATIONS
01.2003 - 03.2008
Airport Customer Service Agent
AVIANCE
01.2003 - 01.2004
CASHIER
STANLEY RACING
01.2001 - 01.2003
CAREGIVER
LYNNE BROOKS
01.2001 - 01.2003
No Degree - TRAVEL AND TOURISM
HEART OF ENGLAND SCHOOL
GSCE - MATHS
HEART OF ENGLAND SCHOOL
GSCE - ENGLISH
HEART OF ENGLAND SCHOOL
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