Martina Jakubikova
Derby
Summary
Energetic Waitress with strong customer service and multitasking abilities. Skilled in taking orders, managing large sections, and ensuring customer satisfaction. Effective team player with positive attitude, excellent communication skills, and knack for creating enjoyable dining experience. Ready to bring enthusiasm and dedication to vibrant, customer-focused environment.
Overview
3
3
years of professional experience
Work History
Waitress (Second Job)
Village Restaurant
Halifax, United Kingdom
01.2026 - 02.2026
- Greeted and seated guests, ensuring prompt and high-quality service.
- Advised on menu options based on allergies and preferences.
- Coordinated additional tasks to maintain a smoothly running dining room.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
- Studied new menu items and specials to communicate offerings effectively to customers.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Waitress
Los PamPas Brazilian Steakhouse
Halifax, United Kingdom
11.2025 - 02.2026
- Delivered quality beverage service to over 100+ guests per shift.
- Washed buffet, restaurant, and banquet items, including silverware, dishes, cooking utensils, equipment, and displays.
- Assisted customers with special needs, ensuring a welcoming and inclusive experience.
- Supported bar staff in preparing garnishes and restocking inventory, contributing to smooth service operations.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Processed cash, credit card and voucher payments using POS terminals.
- Greeted new customers and offered immediate seating assistance.
- Maintained tidy dining area by clearing and resetting tables promptly for new guests, enhancing overall dining experience.
Front of House Member
Cafe Di'Lusso
Halifax, United Kingdom
11.2025 - 11.2025
- Ensured cleanliness and organisation in front of house area, supporting adherence to health and safety standards.
- Facilitated communication between kitchen and front-of-house teams, ensuring efficient service delivery.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Promptly cleared discarded trash and used dishes from customer tables, enhancing overall dining experience.
- Conducted regular stock checks of front-of-house supplies and placed timely orders to prevent shortages.
- Seated guests quickly and coordinated timely service to minimise table wait times.
Waitress Assistant
Pollino
Halifax, United Kingdom
10.2025 - 11.2025
- Ensured dining area remained tidy by promptly clearing and resetting tables for new guests.
- Cleared tables promptly after meals, preparing the space for new guests in a timely manner.
- Resolved customer complaints with empathy, providing effective solutions to enhance overall dining experience.
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Fostered strong team relationships by proactively assisting waitresses with their duties during service.
Waitress
Caruso Cafe
Derby, United Kingdom
02.2023 - 09.2023
- Engaged with customers to identify needs and provide tailored service.
- Collaborated with team members to consistently meet service targets.
- Managed multiple tasks during busy periods, demonstrating strong organisational skills and attention to detail.
- Cleared tables promptly after meals to ensure quick turnover for new guests.
- Developed excellent working knowledge of industry trends and improvements in processes.
Education
GCSEs -
Derby College
Derby01-2024
Skills
- Barista experience
- Menu knowledge
- Payment processing
- Tills operation
- Order processing
- Hygiene standards
- Safety compliance
- Customer service
- Team collaboration
- Time management
- Communication skills
- Teamwork
Timeline
Waitress (Second Job)
Village Restaurant
01.2026 - 02.2026
Waitress
Los PamPas Brazilian Steakhouse
11.2025 - 02.2026
Front of House Member
Cafe Di'Lusso
11.2025 - 11.2025
Waitress Assistant
Pollino
10.2025 - 11.2025
Waitress
Caruso Cafe
02.2023 - 09.2023
GCSEs -
Derby College