Martin Stacey
General Manager
Slough
Summary
Service-focused, Results driven, P&L savvy General Manager with 32 years of experience focused on increasing revenues and expanding margin. Meticulous leader and Hands-on Manager with comprehensive business acumen, offering a strong training & people development history.
A strong history of delivering positive customer experiences to promote loyalty and repeat business. Proven experience in optimizing sales and reducing costs (waste, labour costs and cost of sales). Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
34
34
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
General Manager
Simit Sarayi (Bakery/Café)
2022.02 - Current
- Took on the role prior to opening and got the store compliant (Health & Safety 5 Stars)
- Recruited and trained entire team including management (Ensure all staff were 100% Food Hygiene level 2 trained and signed off)
- Took store sales from 3k pw upon opening as a franchise outlet to 7.5k per week in sales (and into profit) as an independant
- Transformed from franchise unit (Uk arm went bust) to a stand alone independent Re-designing, costing and pricing entirely new menu
- Sourced all new suppliers/products
- P&L Budgetary Management
- Rota/Scheduling control/budgets
- Responsible for food costs/wastage
- Designed and launched a complete new menu.
- Managed both BOH/FOH and business P&L & budgets successfully
Store Opening/General Manager
German Doner Kebab (GDK)
2021.12 - 2022.02
- Recruited team of over 60 staff
- Trained all staff on compliance and company standards
- Got store both Health & Safety and operationally compliant and ready for launch
- Achieved weekly sales around 40k per week
- Invited to stay on as Permanent General Manager by Head Office
General Manager
Deep Blue Restaurants
2021.10 - 2021.12
- Managing a busy fish & chip shop restaurant & takeaway
- Staff Management
- Brand Standards Responsibility
- P&L and budget control
- Hands on Food prep & production.
General Manager/Marketing Manager
Exquisite Foods
2020.11 - 2021.10
- A dual role split 80/20 between Hands on Operations Management of a busy Italian takeaway/delivery business
- Managing the staff (chefs, drivers and all other team members) and the product/food quality
- Marketing Management inc
- Menu design price points, deal creation, online offers, social media marketing, running door to door leaflet campaigns & promotional ideas
- Notable Achievement: Took the sales from 9k per week to 15k per week inside a year.
Owner/Manager
Melville Cars
2017.02 - 2020.11
- Managing a team of 40 drivers and 6 office staff
- Ensuring the smooth and efficient operation of the daily business
- Providing the highest level of customer service
- Contacting potential clients, building rapport & arranging meetings
- Planning and overseeing new marketing initiatives
- Researching new organisations and individuals to find new opportunities
- Developing quotes and proposals for clients on
- Training personnel and helping team members to develop their skills
- Achieved and increased turnover of the business to make a profit.
Senior Controller
Elite Cars
2016.08 - 2017.02
Operations Manager
Zed Cars
2016.02 - 2016.08
Senior Controller
Courier Cars
2015.08 - 2016.02
Operations Manager
Circuit Cars
2012.05 - 2015.07
Cluster Manager
Papa Johns Pizza
2014.03 - 2014.09
Controller/Manager
Imperial Cars
2011.11 - 2012.05
Operations & Business Development Manager
Pathway Marketing
2010.12 - 2011.12
- This was a dual role within a marketing company specialising in Leaflet Distribution teams, Email Marketing and Direct Mail
- Working closely with the marketing and sales teams to create advertising campaigns and promotions
- Coordinating the marketing projects from beginning to end
- Attending meetings, marketing events and conferences
- Being pro-active to research new organisations and offering our services
- Developing new markets and improving sales
- Producing quotes for clients and marketing initiatives
- Account management, overseeing the campaigns and staff
- Geographical organisation of physical email & postal campaigns.
Controller/Business Development Manager
Greyhound Cars
2009.03 - 2010.12
Business Development / Recruitment Manager
MCA Associates Limited
2001.08 - 2009.03
- Establishing and maintaining business standards for production efficiency
- Managing 7 Telemarketers
- Building new business and bringing Blue Chip companies onboard
- Creating operational budgets and overseeing financials
- Creating a positive work environment to improve staff productivity
- Ensuring departments key performance indicator targets
- Coordinating staff recruitment (mainly in the engineering industry)
- Built a very successful lead generation business for many dealerships in the UK.
Store Manager
Telepizza
2001.01 - 2001.08
IT Recruitment Consultant
Reed Computing
1997.05 - 2001.01
- My role involved interviewing and generally finding jobs for candidates within the IT Industry, recruiting programmers, network administrators, engineers and other IT professionals for temporary and permanent contracts
- On a daily basis I covered the following roles: Meeting with clients, building rapport and selling our relevant services
- Revising candidate resumes, producing psychometric testing
- Interviewing candidates via the telephone and face to face
- Meeting placement targets, exceeding billing targets averaging £20-£30K per month
- Updating career databases.
Store Manager
Perfect Pizza
1996.12 - 1997.05
Restaurant General Manager/Area Trainer/NVQ Assessor
Pizza Hut
1994.10 - 1996.12
Manager
William Hill Bookmakers
1992.03 - 1994.10
Assistant Store Manager
Blockbuster Video
1990.08 - 1992.01
Education
Ravensbourne Boys School
1983.01 - 1989.04
Skills
P&L Management
Business Development
Project Management
Staff Management
Expense Control
Schedule Management
Advertising and marketing
Process Improvements
Team training and development
Risk Management
Sales expertise
Troubleshooting expertise
Crisis Management
Operations Management
Team Player
Currently Studying
The Digital Marketing Institute, 04/2021, Present, Digital Marketing MSc, Social Media Marketing, Search Marketing, Mobile Marketing, eCommerce & Email, Digital Strategy & Planning
Certification
TS1/TS2 - One-to-One training techniques/Group Training Techniques - NVQ Assessor Qualified
Performance Strengths
- Experience in working in a team situation
- Experience in Managerial/Supervisor role and organization of people and procedures
- An ability to cope with stressful and demanding situations
- Versatility and adaptability to new environments
- A willingness to learn new ideas
- A development of good communication skills through verbal communication and documentation
Accreditations/Courses Completed
-
Timeline
General Manager
Simit Sarayi (Bakery/Café)
2022.02 - Current
Store Opening/General Manager
German Doner Kebab (GDK)
2021.12 - 2022.02
General Manager
Deep Blue Restaurants
2021.10 - 2021.12
General Manager/Marketing Manager
Exquisite Foods
2020.11 - 2021.10
Owner/Manager
Melville Cars
2017.02 - 2020.11
Senior Controller
Elite Cars
2016.08 - 2017.02
Operations Manager
Zed Cars
2016.02 - 2016.08
Senior Controller
Courier Cars
2015.08 - 2016.02
Cluster Manager
Papa Johns Pizza
2014.03 - 2014.09
Operations Manager
Circuit Cars
2012.05 - 2015.07
Controller/Manager
Imperial Cars
2011.11 - 2012.05
Operations & Business Development Manager
Pathway Marketing
2010.12 - 2011.12
Controller/Business Development Manager
Greyhound Cars
2009.03 - 2010.12
Business Development / Recruitment Manager
MCA Associates Limited
2001.08 - 2009.03
Store Manager
Telepizza
2001.01 - 2001.08
IT Recruitment Consultant
Reed Computing
1997.05 - 2001.01
Store Manager
Perfect Pizza
1996.12 - 1997.05
Restaurant General Manager/Area Trainer/NVQ Assessor
Pizza Hut
1994.10 - 1996.12
Manager
William Hill Bookmakers
1992.03 - 1994.10
Assistant Store Manager
Blockbuster Video
1990.08 - 1992.01
Ravensbourne Boys School
1983.01 - 1989.04