Martin Podmore

I held various positions inside the CHC Team all patient facing, including both business administration and finance roles

• Responsible for completing patient financial and forensic audits to ensure any spending is in line with agreed documentation.
• Organise and manage the returns of surplus funds to meet set efficiency and returns targets across financial years.
• Responsible for handling all the closures of direct payments and ensuring all associated legal functions such as redundancy calculations, account balance returns are completed and actioned.
• Handling confidential and sensitive financial and personal information both in regards to patients as well as organisational.
• Participated and responsible for managing teams yearly efficiency savings targets as well as responsible for increasing the number of patients using the service.
• Dealing with complex complaints and resolving problems to effect positive satisfactory outcomes and patient satisfaction.
• Project management in the form of creating new documents, establishing processes and writing organisational policies

I held a variety of positions for a variety of different companies during this time as Hoople is a recruitment Agency.

• Responsible for organising and managing day to day business tasks,
• Answering phones and dealing with queries
• processing invoices and reconciling purchaser and customer accounts
• drafting sales quotes for services required
• ordering and managing stock related queries and issues
• All associated administrative and business related task