Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Martin Johnson

Ipswich,Suffolk

Summary

Accomplished professional with expertise in relationship management and leadership. Confident with building and developing relationships with senior stakeholders internally and externally via strong and clear communication. Demonstrates strong commercial awareness and a proven track record in key partner retention and profitability.

Highly adaptable to changes, seeking to leverage skills in a dynamic environment to drive business growth and enhance client satisfaction.

Inquisitive and tenacious problem solver to ensure effective outcomes and performance of relationships.

Overview

16
16
years of professional experience

Work history

Head of Partnerships

Arc Legal Assistance
Colchester, Essex
10.2019 - Current
  • Responsible for all partner relationships, meaning over £70m in Net Premium
  • Delivered profitable returns year on year through key partner retention
  • Established strong relationships with partners by consistent communication and collaboration.
  • Developed strategic partnership plans for business growth.
  • Worked with sales team to maximise partnership opportunities, driving revenue growth.
  • Resolved disputes with partners diplomatically, maintaining positive relations.
  • Negotiated beneficial contracts with partner organisations, ensuring mutual benefits.
  • Setting team learning and development to nurture core skills on sales and managing partner interactions effectively,.
  • Streamlined workflows between the company and partner establishments, increasing operational efficiency.

Lead Corporate Relations Manager

Arc Legal Assistance
Colchester, Essex
12.2018 - 10.2019
  • Managed key partners, fostering long-term relationships and satisfaction.
  • Developed account growth strategies to expand revenue opportunities.
  • Retained existing customer accounts through consistent engagement and performance data.
  • Managed various Partner including MGAs, insurers, brokers and intermediaries via structure face-to-face strategic meetings to ensure all business needs are met.
  • Represented company at industry events, networking to increase client engagement and identify new opportunities.

Account manager

Arc Legal Assistance
Colchester, Essex
11.2016 - 12.2018
  • Managed B2B relationships to ensure loyalty and long-term partnerships.
  • Developed new strategies with a focus on customer retention.
  • Negotiated, managed and renewed contracts to secure profitable deals.
  • Attendance to industry events, expanding professional contacts and prospects.
  • Led client meetings for efficient communication and project updates.
  • Internal stakeholder management to ensure effective operation of partner performance.
  • Conducted and presentation of market research to stay abreast of industry trends and developments.

Account executive

Arc Legal Assistance
Colchester, Essex
06.2012 - 11.2016

Assistant Branch Manager

Enterprise Rent-A-Car
Ipswich, Suffolk
03.2009 - 06.2012

Note - Role at time of departing the business

Education

Bachelor of Arts - Business Management

Anglia Ruskin University
Cambridge, Cambridgeshire
09/2005 - 06/2009

A-Levels -

Thurleston Sixth Form
Ipswich, Suffolk
09/2003 - 07/2005

GCSEs -

Thurleston High School
Ipswich, Suffolk
09/1998 - 07/2003

Skills

  • Commercial Awareness
  • Relationship Management
  • Leadership expertise
  • Partnership development
  • Strong communicator
  • Problem solver
  • Internal and external stakeholder managemet
  • Adaptability to changes

Affiliations

  • Keen sports fan but you’ll find me every other Saturday watch Ipswich Town with my Children
  • I am family orientated enjoying spending quality time away from work with my wife, 2 kids and dog
  • In addition to my interest in sport I volunteer as a coach for U13s football that involves me coaching and managing the team

Timeline

Head of Partnerships

Arc Legal Assistance
10.2019 - Current

Lead Corporate Relations Manager

Arc Legal Assistance
12.2018 - 10.2019

Account manager

Arc Legal Assistance
11.2016 - 12.2018

Account executive

Arc Legal Assistance
06.2012 - 11.2016

Assistant Branch Manager

Enterprise Rent-A-Car
03.2009 - 06.2012

Bachelor of Arts - Business Management

Anglia Ruskin University
09/2005 - 06/2009

A-Levels -

Thurleston Sixth Form
09/2003 - 07/2005

GCSEs -

Thurleston High School
09/1998 - 07/2003
Martin Johnson