Summary
Overview
Work history
Education
Skills
Timeline
Generic

Martin Holton

Northampton,Northamptonshire

Summary

Hard working, reliable and organised Class 1 and Class 2 HGV qualified driver with a clean driving licence. Motivated in performing accurate and timely deliveries whilst extremely sufficient in communicating with people and performing high standards of customer service. Extremely excited to embark in a new career in driving, willing to accept any job or role in order to gain the experience I need to successfully progress in my new profession.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work history

Member Representative

Nationwide Building Society
Northampton, Northamptonshire
08.2003 - Current
  • Developed excellent communication skills with colleagues and customers, face to face and over the phone.
  • Abe to handle sensitive situations eg complaints within a strict deadline.
  • Provided warm and friendly welcome to create an excellent customer experience.
  • Managed monetary levels within the branch, keeping track of shipment deliveries in a safe and secure manner.
  • Provided training and management to my colleagues.
  • Able to successfully investigate and provide solutions to problems in a timely manner.
  • Responsible for managing numerous branches across Northamptonshire.
  • Northamptonshire Employee of the Month in August 2016.
  • Graduated from the 'Nationwide Future Leaders Academy ' in March 2016 with a distinction.
  • Developed excellent time management skills, able to prioritise numerous tasks within a timeline agreed.
  • Extreme attention to detail, ensuring my work is correct first time.
  • Able to adapt my work and behaviour in an environment that is constantly changing.


Education

A-Levels - English Literature

Duston Upper School
Northampton, Northamptonshire
09.2001 - 06.2003

A-Levels - History

Duston Upper School
Northampton, Northamptonshire
09.2001 - 06.2003

A-Levels - Biology

Duston Upper School
Northampton, Northamptonshire
09.2001 - 06.2003

HGV Driving Licence Class 2 -

LGV Trainers
Northampton, Northamptonshire
05.2003 -

LGV Driving Licence Class 1 -

LGV Trainers
Northampton, Northamptonshire
05.2023 -

Certificate of Professional Competence (CPC) -

LGV Trainers
Northampton, Northamptonshire
08.2023 -

Skills

Timekeeping

Adaptable to change

Ability to work in a team or solo

Excellent customer service

Outstanding in communication both verbal and written

Flexible working hours

Able to work under pressure

Safe driver with a clean driving licence

Multitasking

Investigative skills to problems and queries

CPC qualified with a 100% pass rate

Safety and risk protocols

Timeline

Certificate of Professional Competence (CPC) -

LGV Trainers
08.2023 -

LGV Driving Licence Class 1 -

LGV Trainers
05.2023 -

Member Representative

Nationwide Building Society
08.2003 - Current

HGV Driving Licence Class 2 -

LGV Trainers
05.2003 -

A-Levels - English Literature

Duston Upper School
09.2001 - 06.2003

A-Levels - History

Duston Upper School
09.2001 - 06.2003

A-Levels - Biology

Duston Upper School
09.2001 - 06.2003
Martin Holton