MARTIN HICKS
Andover,United Kingdom
Summary
A highly skilled professional with expertise in problem-solving, risk management, and stakeholder engagement.
Demonstrates exceptional organisational skills and attention to detail, effectively leading teams to achieve strategic objectives. Adaptable and committed to continuous improvement, aiming to leverage core competencies in a dynamic environment for future growth.
Offering strong organisational and leadership skills with a background in managing complex projects. Knowledgeable about coordinating teams, budgeting, and ensuring project timelines are met.
Ready to use and develop problem-solving, communication, and time management skills in the Senior Project Manager role.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Director
MSH Professional Services Ltd
01.2025 - 12.2025
- Collaborated closely with stakeholders, ensuring alignment of expectations and deliverables.
- Led meetings with clients updating them about progress whilst addressing concerns promptly.
- Mitigated potential risks proactively avoiding any major disruptions in workflow.
- Resolved on-site issues swiftly, minimising potential delay in project schedule.
- Held construction and installation teams accountable for performance against specific schedules and man-hour budgets.
- Promoted best practice in health, safety and environmental matters in conjunction with SHEQ department.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Established clear budgets and cost controls strategies to meet objectives.
Project Manager
Cash Access UK (Banking)
06.2024 - 01.2025
- Identifying and securing appropriate locations and resources to deliver banking services to a strict regulator-prescribed timetable.
- Manage installation, commissioning, plus the coordination of staff recruitment & training.
- Never missed any FCA deadlines, fastest delivery of a banking site within 90 days.
- Ensured effective resource allocation with meticulous project scheduling.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Promoted team collaboration for more innovative solutions in projects.
Programme Manager
Lynx UK
04.2021 - 05.2024
- Programme delivery of data centre closures for Vodafone and Virgin Media estates.
- Planning and delivery of installations & recoveries, plus adds, moves and changes projects.
- Individual projects ranged in value from less than £5k up to £3m.
- I was awarded additional new projects from all my clients.
- I lead the continual improvement and development of the delivery team and significantly contributed to the Company's commercial growth and successful trade sale, and to the efficiency of its' customers.
- Collaborated with senior leadership, aligning project goals with corporate strategy.
- Developed comprehensive programme plans to achieve strategic objectives.
- Executed risk assessment strategies to mitigate potential project threats.
- Established consensus across diverse stakeholder group for alignment with programme goals.
- Promoted a culture of continuous improvement amongst team members through regular feedback sessions.
- Applied impact and gravitas in influencing decision-making and programme direction.
Contractor
Lloyd's Banking Group
12.2019 - 01.2021
- Interim role - Temporary contract - Initially a 3-month appointment, extended 3 times through to the end of their PPI project.
Business Change Consultant
247 Rescue & Recovery
07.2016 - 03.2017
- Fixed Term Contract - Business overhaul role to identify & maximise business efficiency and profitability to achieve business trade sale.
- Ran workshops, embedded new practices.
- Assessed risks associated with proposed business solutions, minimising potential issues.
- Provided expert advice on organisational change, resulting in streamlined operations.
- Achieved 23% profit improvement year-on-year and assisted with owners' exit negotiation.
Project Officer
Balfour Beatty
07.2014 - 06.2016
- 6-month rolling contract – Flexible and adaptable in support roles to the South-Western Rail Renewals Program.
- Remote site identification & setup, plant & logistics and sub-contractor management.
- Monitored financial expenditures of the project, ensured budget adherence.
- Conducted stakeholder meetings, improved understanding of project requirements.
Program Director
Eco Bioguard
09.2010 - 06.2014
- Private equity funded project to create a services organisation.
- Implemented a culture of customer first, problem ownership and continuous improvement.
- Defined project scopes and objectives, ensuring clarity amongst all stakeholders.
- Tested concept, developed technical evidence and established service reference clients, recruited and developed key people.
- Develop a managed services team and subcontractor alliances to deliver services.
- Planned and delivered concept into a major UK hotel chain before trade sale.
Project Manager
Delamore & Owl
02.2004 - 08.2010
- Manage key customer relationship & Program Manager of cross-functional teams, key achievement was to remove ‘surprise' of project deviation and improve risk management though implementing PMO Office.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Identified risks, implemented mitigation strategies for secure project outcomes.
Education
NVQ Level 7 - Senior Construction Manager
Home Study
Skills
- Problem solving
- Risk management
- Attention to detail
- Organisational skill
- Team leader
- Stakeholder engagement
- Adaptability
Certification
- PRINCE 2 - Practitioner
- APM - Change Management Practitioner
- Lean Six Sigma – Green Belt
- SMSTS – Site Manager certified
- CSCS – Card holder
Hobbies & Interests
Tai Chi, Gym sessions – I believe fitness is an important contribution to both physical and mental ability and resilience., Paddleboarding.
Timeline
Director
MSH Professional Services Ltd
01.2025 - 12.2025
Project Manager
Cash Access UK (Banking)
06.2024 - 01.2025
Programme Manager
Lynx UK
04.2021 - 05.2024
Contractor
Lloyd's Banking Group
12.2019 - 01.2021
Business Change Consultant
247 Rescue & Recovery
07.2016 - 03.2017
Project Officer
Balfour Beatty
07.2014 - 06.2016
Program Director
Eco Bioguard
09.2010 - 06.2014
Project Manager
Delamore & Owl
02.2004 - 08.2010
NVQ Level 7 - Senior Construction Manager
Home Study