Martin Guzman
London,UK
Overview
17
17
years of professional experience
Work history
Manager
Love Churros
London, UK
05.2023 - Current
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve goals.
Manager's Assistant // Barista
Mr. Dumpling
Cancun, Mexico
05.2022 - 05.2023
- Trained staff on best practices to achieve optimal productivity.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
Restaurant Waiter
Parrilla Restaurante "Lo De Jorge"
Mina Clavero, Argentina
12.2019 - 03.2022
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Restaurant Waiter /Manager
iT Italy Restaurante
Cordoba, Argentina
07.2016 - 09.2019
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
Restaurant Waiter
iL Gatto Trattorias
Cordoba, Argentina
02.2015 - 05.2016
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Manager/ customer services
El Oriental Restaurante
Villa Dolores, Argentina
06.2006 - 10.2013
Skills
- Business administration
Languages
Spanish
Native
English
Upper intermediate
Portuguese
Intermediate
Timeline
Manager
Love Churros
05.2023 - Current
Manager's Assistant // Barista
Mr. Dumpling
05.2022 - 05.2023
Restaurant Waiter
Parrilla Restaurante "Lo De Jorge"
12.2019 - 03.2022
Restaurant Waiter /Manager
iT Italy Restaurante
07.2016 - 09.2019
Restaurant Waiter
iL Gatto Trattorias
02.2015 - 05.2016
Manager/ customer services
El Oriental Restaurante
06.2006 - 10.2013
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