Martin Elener
Thetford,Norfolk
Summary
Highly skilled security professional with extensive expertise in leadership effectiveness, threat mitigation, and knowledge of security equipment. Demonstrates exceptional vigilance and alertness in entry point supervision and incident reporting procedures. Adept at training staff members, displaying professionalism, and adapting to change. Certified in First Aid, Mental Heath First Aid and TTT legal Training. Leads team with a strong command of supervisory techniques. Committed to maintaining a secure environment while continuously enhancing security protocols.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Security officer
Center Parcs
Thetford, Norfolk
2021.09 - Current
- Supervising visitor sign-in process meticulously; ensured accurate record keeping.
- Upholding strict access controls for ensuring building security.
- Checking identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Managing lost property system effectively, returning items to rightful owners promptly.
- Patrolling premises regularly, contributing to a safe work environment.
- Responding to alarms with swiftness, ensuring minimal disruption to operations.
- Responding quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Ensuring smooth traffic flow in the car park by directing vehicles efficiently.
- Coordinating with other officers on shift changes smoothly and effectively.
- Applying outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completing regular patrols after business hours, preventing intrusions and detecting problems.
- Keep entrances secure with consistent visitor, personnel and package screening.
- Assisting in emergency situations, ensuring all staff understood procedures.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
- Writing detailed incident reports, facilitating ongoing improvements in security protocols.
Chef de partie
Center Parcs
Thetford, Norfolk
2018.07 - 2021.09
- Managed portion control effectively, reducing waste significantly.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Streamlined kitchen operations, leading to smoother service during busy periods.
- Trained apprentice chefs, improving their culinary skills substantially.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Built and maintained strong working relationship with staff across business.
- Supervised and trained junior chefs cook assigned dishes.
- Handled special customer requests to meet dietary needs and mitigate allergen risks.
Chef de partie
SSP Food Travel Experts
Thetford, Norfolk
2017.10 - 2018.07
- Assisted head chef in delivering quality dishes within tight deadlines.
- Incorporated seasonal produce into menus for freshness and variety.
- Managed portion control effectively, reducing waste significantly.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Maintained inventory control without compromising on food quality or taste.
- Streamlined kitchen operations, leading to smoother service during busy periods.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
Assistant kitchen manager
Tudors Care Home
Peterborough, Cambridgeshire
2015.06 - 2017.10
- Assisted in menu planning to deliver innovative and appealing dishes.
- Reinforced adherence to safety guidelines minimising risk of accidents.
- Fostered positive relations with suppliers for timely delivery of fresh ingredients.
- Monitored portion sizes, reducing waste significantly.
- Supervised food production, ensuring compliance with health regulations.
- Developed team skills through regular training sessions leading to improved performance.
- Recommended changes in supplies procurement leading to cost savings.
- Encouraged team spirit amongst staff enhancing overall productivity.
- Improved food quality by implementing new cooking techniques and recipes.
- Masterminded inventory control to avoid stock shortages or overages.
- Coordinated seamlessly with front-of-house staff to ensure prompt service.
Assistant kitchen manager
European Healthcare
Heacham, Norfolk
2014.04 - 2015.03
- Monitored portion sizes, reducing waste significantly.
- Resolved customer complaints with tact and professionalism for enhanced customer satisfaction.
- Masterminded inventory control to avoid stock shortages or overages.
- Maintained high standards of cleanliness for a safe working environment.
- Improved food quality by implementing new cooking techniques and recipes.
- Fostered positive relations with suppliers for timely delivery of fresh ingredients.
- Communicated effectively with all levels of staff fostering a harmonious work environment.
- Reinforced adherence to safety guidelines minimising risk of accidents.
- Assisted in menu planning to deliver innovative and appealing dishes.
Education
NVQ Level 3 - Hospitality Supervision
Qube Learning
Milton, Oxfordshire 2017.08 - 2020.02
NVQ Level 2 - Diploma in Kitchen Services
Qube Learning
Milton, Oxfordshire 2011.09 - 2012.11
GCSEs - French, German, Maths, Biology/Chemistry, Physics, Geography
Neale-Wade Community College
March, Cambridgeshire 1989.09 - 1994.07
Skills
- Leadership effectiveness
- Threat mitigation
- Knowledge of security equipment
- Entry point supervision
- Incident reporting procedures
- Adaptive to change
- Professionalism display
- Supervisory techniques
- Certified in first aid
- Training staff members
- Vigilance and alertness
- Emergency protocol understanding
- Emergency response coordination
- Emergency callout assistance
- Mental health first aid
- Child first aid and CPR
- Legal training delivery
Affiliations
- Music Production
- Gaming
- Airsoft
Certification
Highfield Level 2 Award for Door Supervision in the Private Security Industry
Emergency First Aid at Work
ACT Counter Terrorism Awareness Certificate
ACT Counter Terrorism Security Certificate
NCFE Level 2 Certificate Understanding Dignity and Safeguarding in Adult Health and Social Care
City and Guilds level 1 Key Skills in Application of Numbers
City and Guilds level 1 Key Skills in Communication
References
References available upon request.
Timeline
Security officer
Center Parcs
2021.09 - Current
Chef de partie
Center Parcs
2018.07 - 2021.09
Chef de partie
SSP Food Travel Experts
2017.10 - 2018.07
NVQ Level 3 - Hospitality Supervision
Qube Learning
2017.08 - 2020.02
Assistant kitchen manager
Tudors Care Home
2015.06 - 2017.10
Assistant kitchen manager
European Healthcare
2014.04 - 2015.03
NVQ Level 2 - Diploma in Kitchen Services
Qube Learning
2011.09 - 2012.11
GCSEs - French, German, Maths, Biology/Chemistry, Physics, Geography
Neale-Wade Community College
1989.09 - 1994.07