Martin Day

• Streamlined route planning for improved fuel efficiency.
• Ensured punctuality by maintaining strict adherence to transport schedules.
• Coordinated effectively with dispatchers for smooth operations.
• Maintained high standards of professionalism whilst dealing with clients and colleagues alike, improved company image.

Managed 26 locations throughout Kent and London with responsibility of three large care centre's

Responsible for Payroll input and resolution of issues.

Coaching and Training all staff positions.

Have led investigations and Disciplinary procedure's .

Ono to one meetings with all staff and quarterly Appraisal's

Training and Coaching to improve full potential of the team with progression planning.

• Managed budget forecasts to ensure financial stability.
• Streamlined business operations to improve efficiency.
• Brought about improved employee engagement through regular feedback sessions and reward schemes.
• Ensured compliance with regulations by conducting routine audits on operations procedures and processes.
• Facilitated team building workshops, boosting overall morale.
• Coordinated cross-departmental communication for seamless execution of projects.
• Optimised resource allocation, maintaining a balanced operational cost structure.
• Conducted performance reviews to identify areas of improvement.
• Implemented risk management strategies to minimise losses.
• Fostered partnerships with industry leaders, strengthening network ties.
• Monitored health and safety measures for guaranteed compliance.
• Led and managed administrative staff to maintain smooth daily operations.
• Designed and implemented training to further develop staff based on business goals.
• Established clear budgets and cost controls strategies to meet objectives.
• Organised financial and operational data to help with yearly budgeting and planning.
• Handled negotiations with outside vendors and service agencies to meet group needs.

Payroll responsibility

• Increased staff productivity by providing comprehensive training programmes.
• Created a positive work environment, resulting in higher employee morale.
• Handled customer complaints effectively, restoring trust in our brand.
• Managed daily operations to ensure smooth running of the shop floor.
• Assisted in recruitment process to build an effective workforce.
• Ensured health and safety compliance, maintaining a safe working environment for all staff members.
• Provided support to manager during audits, ensuring accurate reports.
• Coordinated with management on operational issues providing solutions for better efficiency.
• Conducted team meetings on a regular basis, promoting open communication within the team.
• Monitored health and safety measures for guaranteed compliance.
• Designed and implemented training to further develop staff based on business goals.
• Established clear budgets and cost controls strategies to meet objectives.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Streamlined processes to improve and optimise office operations.

• Two site operation of 120 Coaches
• Continental Coach driver for 10 years prior to Management
• CPC obtained National and International 9 ( Expired )
• Drafted procedural statements and guidelines for company-wide use.
• Monitored real-time traffic data to anticipate potential issues and take corrective action promptly.
• Coordinated transport schedules for optimal road utilisation.
• Conducted regular performance reviews of drivers, recognised excellent work ethics and encouraged continuous improvement.
• Resolved conflicts or complaints related to transport operations in a timely and professional manner.
• Maintained up-to-date knowledge about traffic regulations, contributed towards company compliance efforts.
• Oversaw vehicle maintenance schedules for enhanced fleet efficiency and longevity.
• Managed allocation of resources effectively to support high-quality transportation services across the region.
• Directed team workflow and task delegation to support milestone and goal achievement.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Established clear budgets and cost controls strategies to meet objectives.