MARTIN CAROLAN
London
Summary
Driven and highly adaptable professional seeking to bring exceptional organisational and communication skills to a Receptionist role. Demonstrating strong abilities in managing front desk operations and providing outstanding customer service. Poised to ensure seamless guest experience and enhance operational efficiency.
Overview
39
39
years of professional experience
Work history
Lead Receptionist
Devonshire Dental Centre
London
2022.06 - 2026.06
- Welcomed patients promptly upon arrival.
- Assisted customers with professional and friendly support.
- Aided branch manager and clinical team with daily operations.
- Responded to numerous phone calls efficiently.
- Organised and adjusted patient appointments as needed.
- Maintained tidy reception area to create a welcoming atmosphere.
- Ensured guest comfort by addressing complaints swiftly.
Model Agent
D1 Models
London
2021.02 - 2022.02
- Assisted in managing new faces board.
- Coordinated job bookings between models and clients.
- Sourced and organised test shoots.
Model Agent
Profile Model Management
London
2017.03 - 2020.10
- Managed existing and new models and clients effectively.
- Supported talent welfare through regular communication.
- Developed relationships with new and existing clients.
Model Agent
The Face
Paris, France
2013.03 - 2016.06
- Assisted in discovering casting opportunities for models.
- Supported management of model schedules and appointments.
- Organised travel arrangements and accommodation logistics.
Sales and Service Manager
HSBC
London
1987.01 - 2011.03
Education
St Bede's Inter Church School
Cambridge, UKSkills
- Communication skills
- Outstanding customer Service
- People-oriented approach
- Time management
- Attention to detail
- Positive outlook
- Calm under pressure
Sabbatical
In 2011, after many years working for HSBC I took a sabbatical to pursue my dream of moving to Paris and going to French School
Timeline
Lead Receptionist
Devonshire Dental Centre
2022.06 - 2026.06
Model Agent
D1 Models
2021.02 - 2022.02
Model Agent
Profile Model Management
2017.03 - 2020.10
Model Agent
The Face
2013.03 - 2016.06
Sales and Service Manager
HSBC
1987.01 - 2011.03
St Bede's Inter Church School