Organised and dependable Fraud Specialist with 21 years of experience. Successful at managing multiple priorities with positive attitude and collaborating to meet team goals.
Accomplished professional with expertise in investigative techniques and anti-fraud controls development. Demonstrates strong ability in training and mentoring, technology integration, and fraud detection. Utilises analytical reasoning and interviewing techniques to enhance fraud awareness and behavioural analysis. Skilled in fraud risk analysis, aiming to advance organisational integrity through innovative solutions.
Industry award for Technology Collaboration of the Year 2024 as integral member of the project team implementing Clearspeed voice analytics.
Instrumental in LV= winning General Insurance Provider of the Year 2025 at the Financial Reporter Awards, contributing to an article in the Financial Reporter and engaging 100+ IFA's in a fraud presentation, as well as supporting the creation of fraud awareness on various media.
I am assistant coach for my daughter's football team, where I help develop their skills and abilities, foster a team mentality and enjoyment in physical activity. I referee matches which requires keen observation, diplomacy and confidence in decision-making.
I also enjoy playing golf and 5-a-side 'walking' football, baking, gardening and horse-racing.