Marthish Shivaramaiah
BSS Solutions Architect
Reading,Berkshire
Summary
PRINCE2® Certified Solutions Architect with 14+ years rich experience in IT Transformation projects and in managing delivery to Global customer Projects ranging from $100k to $20 million. Delivered the E2E Solution from Requirement Analysis to Implementation covering various facets of people, process and technology, security and created value to Customers.
Software Design, Testing, Migration & Delivery Management experience @ HUAWEI, handling over 16 BSS/OSS Delivery projects at client locations with diversifying roles across Europe, North America, Asia & Africa.
Solutions Architect experience for over 5 years with a proven track record at Huawei, adept in Requirements Analysis and Service Delivery Management.
- Spearheading Online Charging system transformation, ensuring seamless system integration and quality assurance for Telefonica Accelerate O2 Programme UK.
- Pursuing full-time role for Lebara Europe Multi-country AWS OCS Project that presented professional challenges and leveraged interpersonal skills with an experience of migrating legacy on-premises solutions to AWS.
Senior Technical lead/ Test Delivery manager experience for over 5 years adept at integrating resources into business operations being responsible for E2E service validation and delivery of multiple BSS Products
- Strong history of managing highly effective teams to execute complex projects within stringent timeframes for Aliv Cable Bahamas BSS Project (Nassau, Bahamas), AirtelTigo CBS Consolidation Project (Ghana), Telefonica CBS Project (Germany), Vodafone CBS Project (Germany), T-Mobile CBS Project (Poland), Ethio Telecom BSS Project (Ethiopia), Celcom FMC Project (Malaysia), EMTS BSS Project (Nigeria).
- Have the experience of handling a team of 12 members for CBS software test, implementation and maintenance at India R&D.
Performance Test Lead or E2E Test Analyst for over 4+ years experience under System Integration team for Huawei & COTS BSS stack.
- Onsite Experience in client facing roles which also involved interaction with Clients top management for the IT Transformation projects at onsite for Ncell NGBSS Project (Nepal), Etisalat DAWN MVNE Project (Dubai), E-Plus Drop 0,1A/B Project (Germany).
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
BSS Solutions Architect
Connect44 UK Ltd (at HUAWEI Technologies UK)
Reading , Berkshire
8 2019 - Current
- Designing BSS transformation solutions including Solution Architecture Design (SAD), Business model analysis, technical requirement analysis for Next-Generation Business Support System (NGBSS), Business Process Management (BPM), Enterprise Modelling, Interface Specification & Design (ICD/ ISD), GSM Call Flows & Sequence Diagrams, Service Oriented Architecture (SOA), Microservices Architecture (MSA).
- IT Service Management (ITSM), Information Technology Infrastructure Library (ITIL), implementation, configuration and administration of Managed Services trouble ticket systems, large-scale system and network management tools.
- Technical Pre-sales, High & Low level Scoping, Requirements Analysis (RFP / SOC / SOW / BPD/ FRS/ ICD/ ISD/ CRD), Business Process Management (BPM), TM Forum Frameworx (eTOM/ TAM/ SID)
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Promoted collaboration between cross-functional teams by serving as a liaison between developers, product managers, and stakeholders during all phases of projects.
- Managed project timelines effectively while juggling multiple priorities, consistently meeting deadlines without compromising quality.
Senior Technical Lead
Huawei Technologies
Bengaluru , Karnataka
09.2010 - 07.2019
Worked as Technical Director pioneering the Huawei initiative to unify, streamline, and simplify supplier fulfillment node capabilities across Global Service Delivery sites for BSS/OSS Transformation projects. Have handled crucial BSS Transformation projects for Huawei in diversifying roles of Solution Analyst, Test Manager, Performance Test Lead & E2E Test Analyst based on business requirements.
Job Responsibilities:
- BSS Projects Test Delivery Management for global telecom operators
- Managing end-to-end Project delivery inclusive of Requirements gathering, analysis and design, development, deployment, testing and go live
- Customer Management , Change Management , KPI / Metrics analysis
- System integration, Verification, Validation– Interoperability / End-to-End / Acceptance / Compliance/Upgrade Testing/ Performance and Compatibility test
- As a member of GSDC, worked towards the establishment of System Integration Team branding at Huawei India.
- Led the development and execution of end-to-end testing strategies for complex projects, ensuring high-quality deliverables that met client expectations.
- Oversaw vendor relationships for enhanced service offerings and cost-effective procurement strategies.
- Continuously refined project management methodologies within the team through iterative process improvements, achieving increased efficiency in project delivery timeframes.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Optimized infrastructure performance with thorough analysis and implementation of necessary upgrades, ensuring smooth running of applications at peak times.
- Ensured data privacy compliance across all technical solutions by implementing industry-standard security measures and adhering to best practices.
Education
Bachelor of Engineering - Computer Science
VTU
Bengaluru, INDIA 06.2006 - 06.2010
Skills
Service Delivery Management
System Integration
Credit risk management
Performance Optimization
Stakeholder Management
Migration strategies
Resource Planning
Requirements Gathering
Microservices Architecture
DevOps Practices
Additional Information
- Telecom SaaS/PaaS Products: Online Charging System (OCS), Customer Relationship Management (CRM), Converged Billing and charging System (CBS), Partner Relationship Management (PRM), Mediation, Provision, Unified Voucher Centre (UVC), Electronic Voucher Centre (EVC), Business Data Integration, NMS (I2000/Digital View), IP Contact Centre (IPCC)
- IT Infrastructure: AWS (Compute & Load balancing, Storage, Identity & Federation, Databases, Networking, Security, Monitoring), Containers (Docker/Kubernetes), Linux, Storage design and configurations
- Core Network Components: Service Layer (GGSN/PGW,PCRF), Messaging Services (MMSC, SMSC), MSC/HLR
- Protocols: TCP/IP, HTTP/HTTPS, TELNET, FTP/SFTP, XML, LDAP, SOAP, SS7, DIAMETER (Gy / Sy), INAP,CAP 2/3, SIP, SMPP
- Technologies: GSM, CDMA, VoLTE, Webservices, FBB, MBB, Billing (Online and Offline Charging), MVNE/MVNO
- Database: Oracle, MySQL, MongoDB, GaussDB, GMDB
- Tools: Test Management Tools – HP Quality Center (QC)/ ALM, TMSS, JIRA
- Automation tools: iSimular, Autospace, SOAP UI
- Performance tools: Load Space, NTE, eLoad, Load Runner
Certification
AWS Certified Solutions Architect Associate (SAA-C03)
Accomplishments
- HUAWEI 'Benchmarking Annual Award' in NOV 2017
Awarded for significant contributions in Germany VDF & Aliv Newco Bahamas Projects
- GSDC 'HALL OF FAME' Award in 2017
Won the Prestigious Individual “HALL OF FAME” award as one of the Top 20 Exhibitors of GSDC Service Engineering Culture for Excellent value-added contributions in multiple Class A Projects
- Best Technical Contributor Award in 2011, 2014 & 2015
Received the Best Technical Contributor Award for playing a pivotal role in major BSS Transformation Projects
- COO Incentive Award in 2012 & 2016
Received the Incentive awards for best system validator across multiple projects.
Affiliations
2022-09 - Present Lebara Multi-country AWS OCS Project - Class B
Solutions Architect in Reading, UK
2019-03 - Present Telefonica UK CBS Project - Class A
BSS Solutions Architect in Reading, UK
2018-07 - 2018-11 Ghana AirtelTigo CBS Consolidation Project - Class B
BSS Technical Director in Accra, Ghana
2018-01 - 2018-06 Telefonica Germany CBS Project - Class A
CBS & Performance Test Lead in Munich, Germany
2017-05 - 2017-12 EMTS Nigeria BES/CBS Project - Class A
CBS & Performance Test Lead in Lagos, Nigeria
2017-01 - 2017-03 Uganda Airtel CBS Project - Class B
Offshore Test & Performance Test Lead
2016-09 - 2016-12 Aliv Bahamas (Cable & Wireless Networks) - Class B
BSS Test Manager in Nassau, Bahamas
2016-05 - 2016-08 Germany Vodafone Phase 3 CBS Project - Class B
CBS Test Expert in Dusseldorf, Germany
2015-10 - 2015-12 Celcom Malaysia FMC POC Project - Class C
CRM Test Lead in Kuala Lumpur, Malaysia
2014-07 - 2016-02 Ethio Telecom LOT 5&6 BSS Project - Class A
BSS Test Manager in Addis Ababa, Ethiopia
2014-03 - 2014-04 Ooredoo Myanmar BSS Project - Class A
CRM & Provision Trainer in Yangon, Myanmar
2013-11 - 2014-01 DiGi Malaysia BSS Project - Class A
E2E BSS Test Analyst at Offshore R&D
2013-06 - 2013-09 MTN Ivory Coast BSS Project - Class C
CRM Test Analyst at offshore R&D
2012-02 - 2013-05 Germany E-plus Drop 0, 1A/B Project - Class A
PRM & Mediation Test Analyst in Dusseldorf, Germany & Nanjing, China
2011-08 - 2011-11 Etisalat DAWN MVNE Project - Class B
CRM Test Lead in Dubai, UAE
2010-11 - 2011-05 Nepal Ncell NGBSS Transformation Project - Class A
BSS E2E Test Analyst in Kathmandu, Nepal
Timeline
AWS Certified Solutions Architect Associate (SAA-C03)
03-2024
AWS Certified Cloud Practitioner (CLF-C01)
10-2022
PRINCE2® Foundation & Practitioner
10-2018
Tmforum: Frameworx Transformation Manager
02-2017
Tmforum: Business Development Manager
02-2017
Tmforum: Application Framework (TAM) Foundation level
02-2017
Tmforum: Information Framework (SID) Foundation level
02-2017
Tmforum: Business Process Framework (eTOM) Foundation level
02-2017
Senior Technical Lead
Huawei Technologies
09.2010 - 07.2019
Bachelor of Engineering - Computer Science
VTU
06.2006 - 06.2010
BSS Solutions Architect
Connect44 UK Ltd (at HUAWEI Technologies UK)
8 2019 - Current
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