Marthalisa Afonso
West Drayton,Hillingdon
Summary
Results driven professional known for effective communication and client relationship management. Experienced in facilitating cross functional collaboration and executing tasks to enhance project performance and operational excellence. Committed to leveraging technical skills to drive organisational success and foster positive client interactions.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Community Pharmacist (Part time)
Maruti Medical & Chemist
Marcel, Goa, India
01.2025 - 12.2025
- Cultivate strong relationship with customers and colleagues to foster collaboration and enhance teamwork.
- Uphold shop floor standards to ensure compliance and operational excellence.
- Conduct patient counselling to enhance understanding and adherence to medication regime.
- Executed administrative tasks associated with pharmacy operations to ensure compliance and efficiency.
Senior Centralized study analyst (Hybrid)
Fortrea
11.2024 - 12.2025
- Assisted in administrative support for clinical trials. Coordinate planning and maintenance of project requirements.
- Collaborated with project managers and clinical trial leads on client facing tasks.
- Oversaw project databases and streamlined access management for project teams.
- Scheduled meetings with clients. Noted minutes of discussions. Shared meeting minutes with clients and internal team along with action items and followed up until resolution.
- Facilitated contact with sites to ensure readiness for collection of essential regulatory documents and filing in TMF.
- Utilised excel functions to manage large data sets for insightful reporting.
- Assisted in ensuring TMF completeness throughout project phases. Participated in cross functional meetings to address concerns raised by team.
- Facilitated site payment invoice approval to ensure timely financial processes.
Central monitor
IQVIA
02.2022 - 11.2024
- Patient centric data review of case report forms. Preparation of clinical study documentation (monitoring plan), programming of visualization specification document, UAT.
- Listing review of Adverse event, lab result trends.
- Reconciliation of vendor reports.
Education
Master of Science - Quality Assurance
Goa college of Pharmacy
India 07.2017 - 07.2019
Skills
- Customer service
- Client relationship management
- Pharmacy and clinical operations
- Project management
- Data entry and Quality control
- Time management
- technical skills - Microsoft applications (Word, excel, powerpoint, power BI), Outlook, Electronic signature, EDC, IRT, TMF)
Timeline
Community Pharmacist (Part time)
Maruti Medical & Chemist
01.2025 - 12.2025
Senior Centralized study analyst (Hybrid)
Fortrea
11.2024 - 12.2025
Central monitor
IQVIA
02.2022 - 11.2024
Master of Science - Quality Assurance
Goa college of Pharmacy
07.2017 - 07.2019