Martha Williams
Y Felinheli,Gwynedd
Summary
Friendly and reliable with knack for creating safe and welcoming environment. Strong communication skills and natural ability to handle difficult situations with calm and efficiency. Enjoy working as part of team and have experience in customer service, which translates well to ensuring guests have positive experience. Highly adaptable and quick to learn new tasks.
Overview
3
3
years of professional experience
Work History
Pool Attendant/ Lifeguard
Bryn Teg Holiday Park
Llanrug, Gwynedd
10.2025 - Current
Junior Intern
Roberts of Port Dinrowic
Caernarfon, Gwynedd
07.2025 - 08.2025
- I volunteered for a month with the company director to shadow the daily activities of office staff to gain a better understanding of the scope of work.
- Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
- Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
- Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.
- Registered information on database to preserve accurate details.
- Supported meetings by preparing materials, setting up spaces and taking notes.
- Entered and verified computer data to create reliable records.
Swimming Instructor
Plas Menai
Caernarfon, Gwynedd
10.2024 - 06.2025
- Volunteered and assisted in delivering engaging swimming lessons
- Supported swim teachers with groups of up to 14 children
- Encouraged confidence in nervous or beginner swimmers
- Adapted teaching methods for swimmers with additional needs
- Led warm-ups, drills, and beginner activities
- Monitored pool safety during sessions
- Provided feedback to improve technique and progress
- Maintained accurate attendance and progress records
Waitress
The Mill Bistro
Caernarfon, Gwynedd
04.2023 - 02.2025
- Served food and beverages promptly and accurately
- Verified orders to ensure customer satisfaction
- Delivered friendly, attentive service to enhance guest experience
- Maintained hygiene and food safety standards
- Greeted guests, presented menus, and handled initial inquiries
- Took orders efficiently and processed payments accurately
- Provided menu recommendations to support customer choices
- Set, cleared, and reset tables to maintain service standards
Education
A-Levels - 6th Form
Friars School
Bangor2026
GCSEs - GCSE
St Gerards School Trust
Bangor, GWN2024
Skills
- Conflict resolution
- Time management
- Attention to detail
- Client engagement
- Positive attitude
- Communication skills
- Patience
- Adaptability
- Problem-solving
- Initiative
- Team collaboration
- Adaptive problem solving
- Self-discipline
- Creative thinking
- Reliability
- Project management
- Self-Confidence
- Delegation efficiency
Languages
English
Proficient
C2
Welsh
Proficient
C2
Hobbies and interests
- Art
- Reading
- Keeping active (gym, swimming, tennis etc.)
Accomplishments
- Welsh Squad competitive swimmer (3rd, 4th, 5th in Wales)
- Welsh Triathlete for British Triathlon
Timeline
Pool Attendant/ Lifeguard
Bryn Teg Holiday Park
10.2025 - Current
Junior Intern
Roberts of Port Dinrowic
07.2025 - 08.2025
Swimming Instructor
Plas Menai
10.2024 - 06.2025
Waitress
The Mill Bistro
04.2023 - 02.2025
A-Levels - 6th Form
Friars School
GCSEs - GCSE
St Gerards School Trust