Summary
Overview
Work history
Education
Skills
Interests
Languages
Work availability
Quote
Timeline
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Marta Malenga Majambe

Marta Malenga Majambe

Nairobi,Nairobi

Summary

Seeking a position with opportunities to be part of a team that leads to the advancement of an organization. To think differently and critically and make a positive contribution to an organization's short term and future success. To bring my skills and experience in the health field. Career Summary I am a Self-motivated well-rounded Health Administrative Officer with a Certificate in Psychological Counseling. Fluent in Microsoft Office Windows, participated in various Health related seminars, worked in the health area for 19 years. I am a team player with excellent communication skills; high level of confidentiality, familiar with multi-cultural environments and with an appreciation of cultural and gender diversity issues and their impact on work, programs and projects. Having worked in Mozambique and Kenya with the less fortunate , I have really grown up in my Health career and administrative work hence looking forward to continue with my studies in Psychological Counseling. Engaging, confident and resourceful leader with strong organisational skills. Hard-working individual with proven success forging relationships with people from different cultures and backgrounds. Flexible communicator and team player.

Overview

19
19
years of professional experience

Work history

Portuguese Eligibility representative

CIGNA -NAIROBI
05.2020 - Current
  • Create and coordinate streamlined onboarding and upload processes for new Africa contracts and clients
  • Update and maintenance of eligibility data and maintenance activities for Cigna Clients
  • Ensure new employees/contracted workers and their families, within my portfolio, are on boarded within the shortest turn-around time and receive proper medical insurance documentation and access to their webpage and wellness app
  • Respond and accurately resolve eligibility inquiries from clients, brokers, third party vendors, and internal and external business partners via Salesforce, phone or face to face
  • Monitor enrollments on the mainframe to ensure that new employees/contracted workers are enrolled appropriately and manage any technical shortcomings to ensure client satisfaction
  • Survey recently on-boarded individuals, review data monthly and assess as needed for the purpose of making recommendations for process improvement
  • Identification of data integrity errors, and partnering with internal and external partners to create a positive client experience
  • Perform necessary system updates to correct data discrepancies
  • General knowledge of manual and automated eligibility requirements and procedures
  • Daily S- downloads using Access
  • Handling all Africa book of business Portuguese contracts communicating to clients and membersi ine emails and calls

Portuguese Team Production Coordinator/Voice over artist

AVDC- AFRICA VOICES DUBBING COMPANY
08.2016 - 10.2018
  • Assist in recruiting new employees for the Portuguese team
  • Recording of voice overs
  • Planning and sending of the teams work plan
  • Quality checks of the recorded work
  • Team reports and ensuring KPI's are met on time
  • Translation of scripts from English to Portuguese
  • Handling of all Portuguese projects

Clinic Administrator

SOS NETCARE MOZAMBIQUE, RIO
08.2013 - 12.2014
  • Data collection and reporting
  • Assisting doctors in paper work
  • Compiling medical reports before handing over to the doctors and technicians
  • Scheduling admission, demission and periodical exams for all employees in the Mine
  • Organizing safety and health talks for employees working in the field
  • Translation of documents from Portuguese to English
  • Stock taking
  • Collaborating with providers in Mozambique and South Africa who offered services to the employees in the Mine

Clinic Assistant administrator

ODEBRECHT INTERNATIONAL
12.2010 - 08.2013
  • Data collection and reporting
  • Assisting doctors in paper work
  • Compiling medical reports before handing over to the doctors and technicians
  • Scheduling admission, demission and periodical exams for all employees in the Mine
  • Organizing safety and health talks for employees working in the field
  • Translation of documents from Portuguese to English
  • Collaborating with providers in Mozambique and South Africa who offered services to the employees in the Mine

Health and Safety Officer/Admin

RIVERSDALE MOZAMBIQUE
10.2009 - 12.2010
  • Training employees in the field on Health and Environmental issues
  • Administrative work for the department
  • Project writing and proposals
  • Requisition of office materials and taking accountabilit

Project Administrator ANADHU

ASSOCIAÇÃO NACIONAL PARA O DESENVOLVIMENTO HUMANITÁRIO
06.2008 - 09.2009
  • Handling finances of the project
  • Writing project proposals
  • Home base care visits for People living with HIV/AIDS
  • Attending meetings with officials from Ministry of Health from Mozambique
  • Project evaluation and monitoring
  • Organizing trainings for care givers
  • Collaboration with providers to assist attend to our clients

Volunteer Community Health Worker /Assistant

KOINONIA COMMUNITY -KIVULI CENTRE
11.2004 - 07.2007
  • Compiling medical reports before handing over to the doctors and technicians
  • Organizing trainings for care givers
  • Home based care visits
  • Assisting in administrative work while not in the field
  • Writing project proposals
  • Project evaluation and monitoring

Education

Certificate in Psychological Counselling -

Kenya Institute of Professional Counselling

Microsoft Office Applications - undefined

Andrews Computer School

Kenya Certificate of Secondary Education - undefined

Arya Girls Secondary School, KCSE
2003

Skills

  • Skills, Experience and Abilities
  • Open to the necessity of change and able to learn and to adapt to new methods and procedures
  • Energetic, committed and enthusiastic with an ability to disseminate, impart, market and sell services, concepts and ideas
  • Good analytical skills and ability to provide clear and objective advice and recommendations
  • Analyzing data, and or problems, preparing reports accordingly and presenting results clearly
  • Ability to manage and maintain sensitive and confidential information
  • Coordinating, planning and running work tasks and assignments
  • I have a 19 years' experience in the health industry
  • I have excellent, efficient and clear communication skills, verbal , written and presentation
  • I am skilled in influencing and negotiating
  • I have leadership skills
  • I am solution-oriented and have a hands-on attitude
  • I am administratively strong and have an eye for detail
  • Working under pressure drives me and I have the ability to take ownership
  • I have some experience in collation of data and statistical analysis
  • I am capable of prioritizing workloads in order to meet tight deadlines
  • I have a sound knowledge of
  • Excel, Word, Outlook, Access and Power Point
  • Language immersion
  • Documentation and paperwork
  • Communication skills
  • Problem-solving

Interests

Reading,travelling, socializing, helping the less fortunate and volunteering.

Languages

Portuguese
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Portuguese Eligibility representative

CIGNA -NAIROBI
05.2020 - Current

Portuguese Team Production Coordinator/Voice over artist

AVDC- AFRICA VOICES DUBBING COMPANY
08.2016 - 10.2018

Clinic Administrator

SOS NETCARE MOZAMBIQUE, RIO
08.2013 - 12.2014

Clinic Assistant administrator

ODEBRECHT INTERNATIONAL
12.2010 - 08.2013

Health and Safety Officer/Admin

RIVERSDALE MOZAMBIQUE
10.2009 - 12.2010

Project Administrator ANADHU

ASSOCIAÇÃO NACIONAL PARA O DESENVOLVIMENTO HUMANITÁRIO
06.2008 - 09.2009

Volunteer Community Health Worker /Assistant

KOINONIA COMMUNITY -KIVULI CENTRE
11.2004 - 07.2007

Certificate in Psychological Counselling -

Kenya Institute of Professional Counselling

Microsoft Office Applications - undefined

Andrews Computer School

Kenya Certificate of Secondary Education - undefined

Arya Girls Secondary School, KCSE
Marta Malenga Majambe