Summary
Overview
Work history
Education
Skills
Certification
Custom
Accomplishments
Timeline
Generic
Marta Rozworska

Marta Rozworska

London,Greater London

Summary

Expert in administrative operations and organizational management, with a track record of effective time management in dynamic environments. Proficient in Microsoft Office Suite, data management, and GDPR compliance, with strong skills in spreadsheet creation and bookkeeping. Recognized for delivering constructive feedback and maintaining high attention to detail, contributing to enhanced operational efficiency.

Overview

28
28
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Coordinator

MSC Cruises
Uxbridge, Hillingdon
01.2020 - 07.2025
  • Took ownership of coordinating travel arrangements and documentation for public health audits in the fleet.
  • Coordinated project tasks to ensure successful and timely completion.
  • Verified fleet wide public health inspections, maintaining accountability for results.
  • Filed electronic public health inspection reports, ensuring data accuracy and timeliness.

Legal Department Admin Assistant - temp assignment

MSC Cruises
01.2020 - 07.2025
  • Delivering direct assistance to legal department during evidence collection concerning crew and passengers' claims, ensuring efficient communication with Protection and Indemnity Clubs.

Medical Department Admin Assistant - temporary assignment

MSC Cruises
01.2020 - 07.2025
  • Conducting inventories of medical equipment in the clinics onboard the vessels and assisting with calibration of that equipment.

Surveyor

MHTC Ltd
09.2015 - 12.2019
  • Surveying traffic and transport data which was then collated and documented effectively to support the research of private institutions or local councils.
  • Reviewing timetables across the education sector to identify space and collate statistics to enable effective management and utilisation of timetables.

Human Resources Coordinator

Carnival Cruise Lines
Miami
07.2009 - 08.2015
  • Company Overview: Miami
  • Managing entire crew relations from the moment of embarking till disembarking (preparing contracts, cabins assignment, cabin changes, expenses, service attire, crew requests, arranging flights, following up with airlines regarding crew lost luggage, managing safety deposit boxes, crew evaluations, crew immigrations in home ports and ports of call.
  • Maintaining crew passports, crew accommodation, crew manning lists, keeping crew personal system up to date, keeping A-pass updated, sail and sign cards.
  • Clearing crew through immigration and customs, maintaining full crew check.
  • Miami

Assistant Housekeeping Manager

Carnival Cruise Lines
Miami
07.2003 - 07.2009
  • Company Overview: Miami
  • Maintaining high level of cleanliness and presentation of the back of the house and public areas.
  • Maintaining employees schedule, monitoring and supervising their work.
  • Providing training to employees.
  • Daily inspections and reporting all technical issues.
  • Managing budget and cost controlling.
  • Miami

Hotel Director

Group of hotels
07.1998 - 06.2003
  • Directed comprehensive operations from construction site to successful launch and ongoing management of 3 small hotels, encompassing contractor engagement, equipment purchasing, interior design, hotel folder development, menu setup, staff hiring and training, certification processes, hotel classification, and regular safety and public health assessments.

Front office manager

Group of hotels
12.1997 - 06.1998

Effectively managing bookings, liaising with other departments, ensuring smooth communication, providing leadership and guidance to front office staff members, fostering a cooperative work environment.

Education

Bachelor of Business Administration - Economic policy and company strategy

University of Economics
Poznan, Poland
09.1993 - 06.1997

Bachelor of Arts - Hotel management

Hotel Management School
Jelenia Gora, Poland
09.1988 - 05.1993

Skills

  • Administrative excellence
  • Organizational skills
  • Attention to detail
  • Interpersonal communication
  • Time management
  • Adaptability in fast-paced environments
  • Proficiency in Excel
  • PowerPoint expertise
  • Word processing skills
  • Outlook management
  • Spreadsheet creation
  • Data inputting
  • Knowledge of GDPR compliance
  • Bookkeeping knowledge
  • Constructive feedback giving

Certification

  • ISO 14001, 10/29/24
  • ISO 45001, 11/01/24
  • Diploma in Food Safety
  • STCW - Standards of Training, Certification, and Watchkeeping for Seafarers
  • Crowd Control Management
  • Crisis Management and Human behaviour
  • People first
  • Train the Trainer
  • Proficiency in survival craft
  • Chief Life Raft
  • Employee of the Month

Custom

  • Pier Paolo Scala, VP Port Operations and Port Captain, MSC
  • Pierluigi Barrile, VP Fleet Operations / Fleet Captain, MSC

Accomplishments

Employee of the month

Timeline

Legal Department Admin Assistant - temp assignment

MSC Cruises
01.2020 - 07.2025

Coordinator

MSC Cruises
01.2020 - 07.2025

Medical Department Admin Assistant - temporary assignment

MSC Cruises
01.2020 - 07.2025

Surveyor

MHTC Ltd
09.2015 - 12.2019

Human Resources Coordinator

Carnival Cruise Lines
07.2009 - 08.2015

Assistant Housekeeping Manager

Carnival Cruise Lines
07.2003 - 07.2009

Hotel Director

Group of hotels
07.1998 - 06.2003

Front office manager

Group of hotels
12.1997 - 06.1998

Bachelor of Business Administration - Economic policy and company strategy

University of Economics
09.1993 - 06.1997

Bachelor of Arts - Hotel management

Hotel Management School
09.1988 - 05.1993
Marta Rozworska