Marshall Powell
Larkfield,Kent
Summary
Reliable and hardworking, with excellent time management and problem-solving skills. Demonstrates strong attention to detail and ability to work independently in a fast-paced environments. Dedicated to contributing to a productive and safe workplace.
Overview
1
1
Certification
12
12
years of post-secondary education
10
10
years of professional experience
Work history
Night shift worker
Sainsbury's
Aylesford, Kent
2024.12 - Current
- Adhered strictly to company policies and procedures during shifts, ensuring quality control.
- Conducted regular safety assessments, ensuring compliance with regulations.
- Maintained clean and safe working environment for optimal productivity.
- Able to complete critical tasks within timely manner and unsupervised
- Assisted colleagues with difficult tasks, improving team efficiency ensuring 100% completion before finishing.
Customer service administrator
Careium
Kings Hill, Kent
2016.12 - 2023.06
- Resolved complex issues for enhanced customer experience.
- Ability to fulfill tasks under emergency pressure.
- Improved customer satisfaction by promptly responding to enquiries.
- Facilitated smooth communication channels between management and clients.
- Coordinated with other departments for seamless service delivery.
- Trained new employees on company policies and procedures, bolstering performance standards.
- Assisted in creation of training materials for new staff members.
- Able to deploy solutions for emergency situations withing 4 minutes.
Education
GCSEs - Mathmatics
St Simon Stock
Maidstone 2010.09 - 2015.07
GCSEs - English
St Simon Stock
Maidstone 2010.09 - 2015.07
BTEC Level 3 Extended Diploma - Sports Science
Midkent College
Maidstone 2015.09 - 2018.07
Skills
- Security protocol adherence
- Emergency response
- After-hours support
- Remote reporting skills
- Time sensitivity
- Technical proficiency
- Problem-solving
- Communication skills
Certification
Excel Essential Training (Microsoft 365) (National Association of State Boards of Accountancy (NASBA)) - Completed 2024
CS50x (MIT University & edx) - Completed 2023
OpenEDG Python Institute Certificate of Completion - Completed November 2025
Timeline
Night shift worker
Sainsbury's
2024.12 - Current
Customer service administrator
Careium
2016.12 - 2023.06
BTEC Level 3 Extended Diploma - Sports Science
Midkent College
2015.09 - 2018.07
GCSEs - Mathmatics
St Simon Stock
2010.09 - 2015.07
GCSEs - English
St Simon Stock
2010.09 - 2015.07