Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Marshall Hatton

Nottingham,Nottinghamshire

Summary

Self-motivated and technically proficient individual with hands-on experience in diagnosing, troubleshooting, and resolving a wide range of PC hardware and software issues. Proven ability to upgrade and optimize personal computer systems for performance, reliability, and user needs. Skilled in identifying hardware compatibility, assembling components, and performing system maintenance. Strong attention to detail, analytical thinking, and a continuous learner with a passion for technology and problem-solving.

Overview

1
1
year of professional experience

Work history

Tech support

Curry’s pc world
Nottingham, nottinghamshire
08.2024 - 01.2025
  • Contributed significantly to team projects by sharing insights and expertise in tech support domain.
  • Served as primary point of contact for internal departments regarding tech support needs, facilitating smooth operations across the board.
  • Maintained client relationships through provision of exceptional after-sales tech support services.
  • Coordinated with IT department for network-connected machine issues, ensuring comprehensive tech support at all times.

Retail sales associate

Asda
Nottingham
01.2024 - 07.2024
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Promoted loyalty schemes to customers, enhancing brand loyalty.
  • Dealt with returns, ensuring customer satisfaction.

Education

GCSEs - English

Ellis guilford
Nottingham
09/2017 - 07/2023

Skills

  • Disease diagnosis support
  • Basic technical support
  • Calm under pressure
  • Public speaking
  • Communication skills
  • Knowledge of [Software]

Affiliations

  • In my spare time I love upgrading my pc components

References

References available upon request.

Timeline

Tech support

Curry’s pc world
08.2024 - 01.2025

Retail sales associate

Asda
01.2024 - 07.2024

GCSEs - English

Ellis guilford
09/2017 - 07/2023

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Marshall Hatton