Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Marsha Greensmith

Nottingham

Summary

Driven Senior Customer and Commercial Category Manager focused on achieving results. With skills in negotiation, leading a team and cross functional working. Creates strong relationships with both internal and external stakeholders to deliver KPIs. Plans and prioritises well to achieve deadlines under pressure.

Overview

28
28
years of professional experience

Work history

Senior Commercial Category Manager- EB & Photo

Boots
11.2022 - Current
  • Delivered the biggest ever Christmas trading season for electrical beauty
  • Collaborated with supplier partners to trial new innovative trade overlay plans driving both share and performance
  • Led a cross functional team to change our gift card supplier, benefiting from significantly improved commercial terms


Key Responsibilities

  • Using insights to develop strategic plans for the category - including customer experience, new product development and trends
  • Responsible for the management of the category, focusing on all the key metrics of delivering sales budget, profit targets and market share growth, whilst continuously looking at opportunities to optimise performance
  • Build and maintain strong partnerships with key suppliers
  • Lead and deliver detailed joint business plans
  • Develop strong cross functional working relationships with key stakeholders to deliver business initiatives
  • Lead contract renegotiation with suppliers
  • Develop and lead my team to reach their full potential

Senior Commercial Category Manager - Personal Care

Boots
07.2018 - 10.2022
  • Developed a value strategy within toiletries that significantly improved the wider value perception within Boots
  • Introduced sustainable merchandising display solutions into the category
  • Led the Boots x Unilever x Hygiene Bank initiative that helped give financial support and awareness to help tackle hygiene poverty

Senior Buying Manager - Health & Beauty

Wilko
12.2013 - 07.2018
  • Delivered the re-launch of Wilko Own Brand & Branded NPD across 6 categories as part of the Major Category Review
  • Range review on accessories delivered +30% sales growth and +22% cash profit
  • Moved Own Label gifting from 3rd party to direct supply
  • Assigned as a mentor within the business

Buying Manager - Heath & Beauty

Wilko
08.2010 - 12.2013
  • Grew retail sales on sun care by 9% and cash profit by 19% despite the market declining by 5%
  • Developed a category review on accessories resulting in 85% of the range improving on quality and converted the high volume lines to direct sourcing through the Asia sourcing team
  • Managed a supplier account to grow cash profit by 46%

Buying Manager - Confectionery

Wilko
08.2008 - 08.2010
  • Created a unique to Wilko Easter promotion event which increased Easter retail sales by +27% and profit +131%
  • Increased core confectionery sales by 16.5%
  • Re-built supplier relationships to ensure better terms.

Assistant Buying Manager

Wilko
01.2003 - 07.2008
  • Ensured availability of perfume resulting in a growth of 55.94%
  • Renegotiated Christmas cards achieving a £100,000 cost reduction
  • Grew female hygiene category +9.07% sales +2.98% margin
  • Main contact for training new starters.

New Store Support Team Leader

Wilko
01.2000 - 01.2003
  • Built, developed and motivated a new store team, including implementation of procedures
  • Managed the New Store Opening Programme ensuring consistency
  • Developed and improved the opening programme

Till Supervisor

Wilko
06.1995 - 01.2000
  • Guided the team to ensure that productivity and customer service standards were sustained to the highest level

Education

B.A. Honours - Humanities and Social Sciences

DeMontfort University

Skills

  • Negotiation
  • Competitor analysis
  • Market evaluation
  • Supplier development
  • Building relationships
  • Effective communication skills


Interests

Walking | Reading | Music | Shopping |

Timeline

Senior Commercial Category Manager- EB & Photo

Boots
11.2022 - Current

Senior Commercial Category Manager - Personal Care

Boots
07.2018 - 10.2022

Senior Buying Manager - Health & Beauty

Wilko
12.2013 - 07.2018

Buying Manager - Heath & Beauty

Wilko
08.2010 - 12.2013

Buying Manager - Confectionery

Wilko
08.2008 - 08.2010

Assistant Buying Manager

Wilko
01.2003 - 07.2008

New Store Support Team Leader

Wilko
01.2000 - 01.2003

Till Supervisor

Wilko
06.1995 - 01.2000

B.A. Honours - Humanities and Social Sciences

DeMontfort University
Marsha Greensmith