Marriam Nasanga
Greenwich,LND
Summary
Highly organised and customer-focused administrative professional with experience providing efficient office support, coordinating taxi bookings, processing invoices, and maintaining accurate records. Proficient in Microsoft Office and data entry, with excellent communication, time management, and organisational skills. Known for a friendly, professional approach, attention to detail, and the ability to work effectively both independently and as part of a team. Eager to contribute to an Administrative Assistant role by providing reliable administrative support and delivering excellent service to colleagues and customers alike.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Team Support Receptionist
Portico
London
10.2024 - Current
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Managed phone calls, resulting in effective communication flow within the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Maintained an organised reception area for a professional business environment.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained accurate logs of visitor entries for security purposes.
Support worker
GN Care Services Agency
Croydon
01.2022 - 01.2024
- Provided comprehensive personal care, including hygiene maintenance and catheter management, while promoting patient independence wherever possible.
- Managed and supported patients with diverse and complex needs, including those with dementia, using professional and empathetic communication skills.
- Assisted patients with daily activities, including shopping and attending medical appointments, promoting independence and comfort.
- Administered daily medication to patients, ensuring adherence to prescribed schedules and enhancing overall health outcomes.
- Documented all patient interactions and care activities, maintaining accurate records to support continuity of care.
Dining Attendant
Grosvenor Casino
Portsmouth
04.2021 - 01.2022
- Attended to guests' needs with professionalism and attention to detail, creating memorable dining experiences.
- Assisted customers with menu selections, offering suggestions based on their preferences and dietary requirements.
- Resolved customer inquiries and complaints, enhancing guest satisfaction and loyalty.
- Coordinated with kitchen staff to streamline order management and optimise workflow.
Nursery practitioner
JBD Recruitment Agency
Crystal Palace
04.2020 - 01.2021
- Planned and implemented engaging educational activities to promote early childhood development in line with the curriculum.
- Prepared daily activity schedules that promoted fun-filled learning experiences for children.
- Supported mealtimes, nap times, and hygiene routines, fostering a clean and organised classroom for children's comfort and safety.
- Maintained high hygiene standards during meal and snack preparation, safeguarding children’s health and promoting their well-being.
- Engaged in team meetings and training, enhancing knowledge of current childcare best practices to improve educational outcomes.
- Participated in ongoing professional development and training to stay current with best practices in early childhood education.
Education
Harris Sixth Form
Londom 09.2018 - 07.2020
Harris Academy South Norwood
London 09.2013 - 07.2018
Skills
- Communication
- Teamwork
- Adaptability
- Cultural awareness
- Microsoft Office
- Taxi bookings and invoice administration
- Organisational efficiency
- Email correspondence
- Hospitality standards
- Customer Service
- Attention to Detail
- Strategic planning
- Data Entry
Languages
English
Luganda
References
References are available on request
Timeline
Team Support Receptionist
Portico
10.2024 - Current
Support worker
GN Care Services Agency
01.2022 - 01.2024
Dining Attendant
Grosvenor Casino
04.2021 - 01.2022
Nursery practitioner
JBD Recruitment Agency
04.2020 - 01.2021
Harris Sixth Form
09.2018 - 07.2020
Harris Academy South Norwood
09.2013 - 07.2018