Marooph Ademola Olatunji

This is health care service staffing agency that supplies staffs to different care home and supported living in and around Coventry. I have opportunity of working in different supported living and care home listed below;

CLOVER COURT-SANCTUARY SUPPORTED LIVING.

Support worker

Duties

• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
• Monitored patients' conditions closely and escalated concerns to senior staff.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Safely escorted patients to and from medical appointments and hospital visits.
• Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
• Maintained confidentiality and compliance standards for optimised patient care.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Built caring, supportive relationships with residents, enhancing daily life through personalised care.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Safely and securely transported residents with hoist and wheelchairs

BEECHWOOD GARDENS CARE HOME.

Health care assistant

Duties

• Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
• Monitored client health conditions and reported immediate issues to manager.
• Maintained up-to-date patient records to enable care continuity between support providers.
• Perform personal care and hygiene with required equipment and expertise.
• Assist service user with feeding and ensure appropriate time and support is given to promote good nutrition and healthy lifestyle.
• Respond to appropriate emergency situations, making sure senior and home management are immediately informed and that emergency services are called as needed.

ARDEN GROVE SUPPORTED LIVING

Support worker

Duties.

• Support in giving personal hygiene care needs to service user.
• Ensure service user needs and wishes are assessed to provide quality person-cantered care.
• Ensure compliance in management and implementation of company policies and regulations requirements to achieve best possible care rating.
• Observe and monitor residents emotional and physical well-being and inform management and involved professionals of concern or significant changes in behaviour, needs and circumstances.
• Ensure residents attend all health appointment and receive advice, care and regular health check to ensure their all round well-being .
• Assist service user with feeding and ensure appropriate time and support is given to promote good nutrition and healthy lifestyle.
• Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.

Duties

• Optimised patient satisfaction through compassionate, considered care and communication.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Completed documentation of care, hospital actions and patient activities for up-to-date client records.
• Maintained confidentiality and compliance standards for optimised patient care.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.

• Monitor freights as shipment delivers.
• Demonstrated resilience and composure under pressure for successful project outcomes.
• Update team and system with any changes in carrier status.
• Maintain accurate stock records and schedules Report all problems encountered during transportation.
• Lias and coordinate with other transport providers to patch gaps if need be.
• Manage relationship with internal customers as well as 3rd party providers including procurement, purchasing etc.
• Report carrier-performance matrices and cost reports to executives.
• Perform corrective actions in case of accident and/or delay to minimize additional expenses.
• Answered phone calls and responded to emails from clients.

• Recommend (products and services) to customers through explaining details.
• Manage over 50 Clients, take clients(customers) for site inspection and compile customers feedback and recommend service improvements to management.
• Attend to customer's queries promptly to promote company integrity.
• Maintain clients satisfaction with forward-thinking strategies focused on addressing customer needs and resolving their concerns.
• Lias with customer, management, and sales team to better understand customer need and recommend appropriate solutions.
• Educated customers about company products, services and special offers.
• Nurtured positive customer relationships to increase satisfaction and loyalty.