Marnie Kelly
Kirkcaldy,Fife
Summary
Dedicated and enthusiastic individual with a strong foundation in customer service and staff training, complemented by strong communication skills. Demonstrates a commitment to punctuality and detail with the ability to problem-solve and take initiative; supported by proficiency in Microsoft Office and basic IT skills. Experienced in till and cash handling, public speaking, and effective teamwork. Aiming to leverage these skills towards achieving career advancement in a dynamic environment.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Waitress/ barista
Loch Leven's Larder
Kinross, Perth and Kinross
02.2025 - 08.2025
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Prepared a variety of food and beverages according to established recipes and standards.
- Maintained cleanliness and organisation of work area to ensure a safe and welcoming environment.
- Assisted in training new staff members on menu items and service procedures.
- Handled cash and card transactions accurately whilst following company policies.
- Collaborated with team members to ensure smooth service during peak hours.
- Adapted quickly to changing customer demands and menu offerings throughout shifts.
Catering assistant
Orchard Coffee Shop
Kirkcaldy, Fife
03.2024 - 09.2024
- Assisted with the preparation and serving of food
- Ensured cleanliness and organisation of the café
- Coordinated with team members to ensure timely delivery of catering orders
- Assisted with preparation and presentation of catering services for events and functions.
Education
Scottish Qualifications Certificate -
Kirkcaldy High School
Kirkcaldy, Fife 08.2019 - 02.2025
Skills
- Excellent customer service
- Staff training capabilities
- Strong verbal and written communication skills
- Problem-solving and ability to take initiative
- Basic IT skills and Microsoft Office proficiency
- Till and cash handling
- Public speaking
- Team work
Internship at Morton Fraser MacRoberts LLP
Participated in a summer internship at the MFMAC law firm in Edinburgh. Acquired basic knowledge on various legal practices; collaborating with a team of fellow students to complete tasks and activities, gaining an interest in the legal sector.
Timeline
Waitress/ barista
Loch Leven's Larder
02.2025 - 08.2025
Catering assistant
Orchard Coffee Shop
03.2024 - 09.2024
Scottish Qualifications Certificate -
Kirkcaldy High School
08.2019 - 02.2025